Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Wilson

West Seneca,NY

Summary

Proven leader and quick learner, excelled at Tropical Smoothie Café by mastering diverse roles and fostering customer loyalty through exceptional service. Skilled in problem-solving and teamwork, consistently exceeded sales targets at Khols by leveraging strategic selling techniques. Demonstrates a strong commitment to continuous development and safety, ensuring optimal operations and customer satisfaction across roles.

Overview

3
3
years of professional experience

Work History

Team Member

Tropical Smoothie Café
03.2024 - Current


  • Demonstrated adaptability and flexibility by covering various roles within the cafe as needed, including smoothie making, food prep, and cashier positions.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed loyal customer base through friendly interactions and genuine interest in their preferences.
  • Assisted in inventory management, ordering supplies as needed for optimal cafe operations.

Associate

Khols Department Store
09.2023 - 08.2024


  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with shoppers.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Lifeguard

ADCO Properties
05.2023 - 08.2024
  • Seasonal Job May - September (Left August due to school)
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

Food Service Team Member

Six Flags Darien Lake
04.2022 - 09.2023
  • Seasonal member from April - September
  • Kept supplies in sufficient stock by assessing inventory levels, restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Developed and maintained positive relationships with customers to enhance service.
  • Monitored food quality and freshness throughout day.
  • Maintained clean, trash-free workspaces to maximize productivity and safety, while strictly following sanitation and food safety guidelines as required by regulatory agencies and company.

Team Member

Tim Hortons
08.2022 - 02.2023
  • Received orders from customers and input into order management system, then prepared food orders to support waitstaff and other team members.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.

Education

High Point University
High Point, NC
05.2028

High School Diploma -

St. Mary's High School
Lancaster, NY
05.2024

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Leadership Qualities
  • Quick Learner
  • Continuous Development

Timeline

Team Member

Tropical Smoothie Café
03.2024 - Current

Associate

Khols Department Store
09.2023 - 08.2024

Lifeguard

ADCO Properties
05.2023 - 08.2024

Team Member

Tim Hortons
08.2022 - 02.2023

Food Service Team Member

Six Flags Darien Lake
04.2022 - 09.2023

High Point University

High School Diploma -

St. Mary's High School

Similar Profiles

CREATE PROFILE
Gabrielle Wilson