Gabrielle M. DeNicola
Madison
Summary
Resourceful and organized front desk associate skilled in guest engagement and cash handling. Known for fostering a welcoming atmosphere and contributing to team success by ensuring smooth operations and training new staff.
Overview
4
4
years of professional experience
Work History
Server
Klein's Restaurant
05.2025 - 08.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to improve customer comfort.
Front Desk Associate
Ride+Reflect
09.2021 - 06.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Responded to guest inquiries, providing information about services and local attractions.
- Maintained organized records of guest interactions and transactions for accurate reporting.
- Trained new staff on front desk procedures and customer service best practices.
Restaurant Hostess
Avon Pavilion
06.2023 - 08.2023
- Greeted and seated guests, ensuring warm welcome and prompt service.
- Managed reservation system, optimizing table allocation for efficient seating flow.
- Assisted in training new host staff on customer service protocols and procedures.
- Coordinated with wait staff to communicate guest preferences and special requests.
Education
Bachelor of Science - Political Science, Philosophy, And Business
University of Wisconsin, Madison
Madison, WI05-2028
Skills
- Time management
- Problem-solving skills
- Office administration
- File management
- Administrative skills
- Effective planning
- Project management
- Oral and written communications
Timeline
Server
Klein's Restaurant
05.2025 - 08.2025
Restaurant Hostess
Avon Pavilion
06.2023 - 08.2023
Front Desk Associate
Ride+Reflect
09.2021 - 06.2024
Bachelor of Science - Political Science, Philosophy, And Business
University of Wisconsin, Madison