Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Keishla Gonzalez Diaz

Kissimmee,FL

Summary

Experienced in cash register operation and payment processing, demonstrating proficiency in handling various payment methods including cash, checks, and credit cards. Maintained a clean and organized checkout area while adhering to safety regulations and company security procedures for managing cash transactions. Effectively resolved customer inquiries and complaints, ensuring compliance with store policies and enhancing customer satisfaction through professional communication. Proven ability to balance daily transactions accurately using a computerized point-of-sale system, contributing to efficient store operations.

Overview

2
2
years of professional experience

Work History

Cashier

La Mía Pizza
Puerto Rico, Puerto Rico
09.2021 - 10.2023
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Ensured compliance with all safety regulations within the store environment.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

High School Diploma -

Edutech
Puerto Rico
08-2015

Skills

  • Cash register operation
  • Payment processing
  • Customer service
  • Safety compliance
  • Product knowledge
  • Inventory management
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Problem solving
  • Customer assistance
  • Liquor law compliance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier

La Mía Pizza
09.2021 - 10.2023

High School Diploma -

Edutech
Keishla Gonzalez Diaz