Gabryel Landrum

In my role as a Sales Associate, I consistently delivered outstanding customer service, assisting more than 50 customers per shift, and contributing to a 15% increase in satisfaction scores. I processed over $10,000 in daily transactions through POS systems, with 99% accuracy, while maintaining compliance with company policies. By leveraging strong product knowledge and upselling techniques, I regularly exceeded monthly sales goals by an average of 20%. Additionally, I played an active role in maintaining store standards and supporting loss prevention initiatives, helping to reduce shrink by 10% over six months.

As a stocker, I was responsible for unloading deliveries and accurately replenishing shelves using pallet jacks and RF scanners, maintaining a 98% accuracy rate in inventory tracking. I ensured that merchandise followed planogram standards and streamlined backroom organization, which reduced restock time by 20% and improved overall efficiency. In addition to supporting shrink control and monitoring inventory levels, I assisted customers in locating products, contributing to a 10% increase in positive feedback, and enhancing the overall shopping experience.