Summary
Overview
Work History
Education
Skills
Timeline
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Gabryella Legue

Vassar,MI

Summary

Proven leader in the hospitality sector, excelling in staff leadership and inventory management at Zehnders. Enhanced team productivity and customer satisfaction through effective training and supervision. Demonstrated expertise in bar management and staff scheduling, significantly improving operational efficiency. Skilled in addressing customer complaints with professionalism, underscoring a commitment to excellence in service.

Overview

9
9
years of professional experience

Work History

The Fortress Food and Beverage Supervisor

Zehnder's of Frankenmuth
04.2023 - Current
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Maximized team productivity by expertly delegating tasks to staff
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Ordering Product and maintaining relationships with reps from multiple companies

Zehnder's Dinning Room Supervisor

Zehnder's of Frankenmuth
04.2023 - Current
  • .Completed shift reports, and other business documentation.
  • Increased employee performance through effective supervision and training.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Monthly Operational meetings
  • Interacting with customers to meet their needs.

Photographer

LP Legue Photography
05.2018 - Current
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Planned and prepared for on-location and studio shoots.
  • Photographed high-quality images for various print and digital projects.

Splash Bartender

Zehnders Splash Village
06.2019 - 10.2023
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender

Zehnder's of Frankenmuth
10.2021 - 04.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.

Waitress

Zehnder's of Frankenmuth
06.2016 - 10.2017
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Waitress

Outback Steakhouse
12.2015 - 10.2016
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Education

No Degree - Marketing Management And Research

Delta College
Saginaw, MI

Certificate - Skills For Success

Dale Carnegie
Saginaw, MI
04.2024

Skills

  • Scheduling Staff
  • Bar Management
  • Food presentation
  • Staff Leadership
  • Inventory Management
  • Staff Supervision

Timeline

The Fortress Food and Beverage Supervisor

Zehnder's of Frankenmuth
04.2023 - Current

Zehnder's Dinning Room Supervisor

Zehnder's of Frankenmuth
04.2023 - Current

Bartender

Zehnder's of Frankenmuth
10.2021 - 04.2023

Splash Bartender

Zehnders Splash Village
06.2019 - 10.2023

Photographer

LP Legue Photography
05.2018 - Current

Waitress

Zehnder's of Frankenmuth
06.2016 - 10.2017

Waitress

Outback Steakhouse
12.2015 - 10.2016

No Degree - Marketing Management And Research

Delta College

Certificate - Skills For Success

Dale Carnegie

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Gabryella Legue