Detail-oriented Digital Asset Management specialist and Photo Editor with over 8 years of experience in managing DAM systems and photo curation. Expertise in processing high volumes of imagery and high-quality assets that enhance brand experiences across digital platforms. Strong collaboration skills with post-production, creative, and studio production teams to craft compelling visual narratives. Proficient in DAM systems, Adobe Photoshop, Bridge, Lightroom, Creative Force, and metadata tagging to optimize asset accessibility and organization.
HQ Marketing, Creative Ops.
Virtual Contact Center Specialist, HQ.
Provided expert support to REI retail staff, or directly with REI customers, on all DTC and RSPU order challenges. This position leverages advanced knowledge of distribution processes and systems to resolve service issues while retaining sales, customers, and controlling expenses.
Senior Sales Specialist.
Utilized my product expertise and communication skills to promote REI’s priorities, and to deliver outstanding customer engagement and experience.
As a Senior Sales Specialist, I trained Sales Associates, accomplished the planning and execution of sales events, in-store experiences, as well as operational and administrative tasks that support daily department functions.