Gaddi Milan

Maintained accurate records of equipment inventory, enabling efficient allocation of resources and timely repairs.

• Planned layouts and ran cable into buildings and through cable racks, pipes, and building floors.
• Worked closely with network administrators and server engineers to deliver quality service.
• Consistently met deadlines for installations, contributing to overall team success and positive client relations.
• Led a team of technicians during large-scale installations, showcasing strong leadership abilities and fostering a collaborative work environment.
• Responded to service requests during and after business hours.
• Read blueprints and schematics to correctly place equipment.

• Organized materials and tools in to maintain clean and neat work areas.
• Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
• Followed all safety procedures and guidelines to promote safety while working on electrical systems.
• Connected wires to circuit breakers, transformers and other components to create working electrical systems.
• Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
• Repaired systems, replaced malfunctioning parts, and supported electrical installations.
• Installed new electrical components and fixtures safely and tested systems to enhance power flow.

• Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
• Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
• Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
• Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
• Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.

• Streamlined helpdesk processes, enhancing end-user satisfaction rates while reducing response times for support requests.
• Worked for NCTAMS PAC in the GCCS department.
• Oversaw and created GCCS accounts and INFOSYS support to joint/naval operating forces.
• Collateral duties involved Security of the Base and Top Secret material as well as logistics of office materials.
• Maintained compliance with industry regulations by staying informed about changes in IT security standards and implementing required updates accordingly.