Summary
Overview
Work History
Education
Skills
Bilingual
Languages
Timeline
Generic

Gadiel Rodriguez

Fort Worth,TX

Summary

Proven to enhance customer satisfaction and team efficiency, my tenure at Manheim Auto Auction honed my automotive diagnostics proficiency and relationship-building skills. Specializing in meticulous inspections and customer service, I consistently exceeded performance metrics, leveraging problem-solving abilities and attention to detail to foster partnerships and improve service delivery. Hardworking Mechanic successful at completing inspections, maintenance and repairs on race car vehicles and regular vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.

Overview

5
5
years of professional experience

Work History

CR Writer /Car Inspector

Manheim Auto Auction
05.2022 - Current
  • Increased repeat business by providing exceptional customer service and reliable inspection results.
  • Served as a resource for colleagues seeking advice or assistance on challenging inspection cases.
  • Exceeded company performance metrics consistently, showcasing dedication to quality workmanship and attention to detail in all inspections performed.
  • Attended meetings to share and receive job-related information and complete training requirements.
  • Developed strong working relationships with local dealerships, fostering ongoing partnerships that resulted in increased referral business.
  • Performed and documented walk-around inspections.
  • Trained new inspectors, sharing best practices and expertise to improve overall team performance.
  • Monitored systems in operation and quickly troubleshot errors.
  • Built relationships with customers to encourage repeat business.
  • Performed data entry and completed proper paperwork.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Race Car Mechanic

Ivan Turbo LLC
08.2019 - Current
  • Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Assisted in the inspection of vehicles to ensure they met quality standards before returning to customers.
  • Developed strong relationships with customers, ensuring their satisfaction with services provided.
  • Contributed to team efforts which led to improved overall performance of the car.
  • Implemented detailed record-keeping systems for accurate tracking of repairs, inventory, and billing information.
  • Developed comprehensive preventive maintenance programs to reduce vehicle downtime for customers.
  • Prioritized outstanding customer service by going above-and-beyond to exceed client expectations consistently.

Package Delivery Driver

DHL
04.2021 - 05.2022
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reviewed order data to verify transactions and shipping dates.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.

Race Car Part Sales /Warehouse Worker

Summit Racing Equipment
11.2019 - 12.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Participated in promotional events on behalf of the team, effectively representing their brand and values while fostering fan engagement.
  • Maintained a high level of technical expertise regarding car components, allowing for more informed discussions with engineers about potential improvements.
  • Collaborated closely with engineers to optimize car setup, increasing overall speed and reliability on the track.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Used RF scanners to track orders and verify accuracy.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.


Education

High School Diploma -

Lamar High School
Arlington, TX
08.2019

Skills

  • Documentation And Reporting
  • Engine Performance Analysis
  • Automotive Diagnostics Proficiency
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Relationship Building
  • Customer Service
  • Teamwork and Collaboration
  • Listening Skills
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Cleaning and Organizing

Bilingual

Fluently Spanish & English

Languages

Spanish
Native or Bilingual

Timeline

CR Writer /Car Inspector

Manheim Auto Auction
05.2022 - Current

Package Delivery Driver

DHL
04.2021 - 05.2022

Race Car Part Sales /Warehouse Worker

Summit Racing Equipment
11.2019 - 12.2020

Race Car Mechanic

Ivan Turbo LLC
08.2019 - Current

High School Diploma -

Lamar High School

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Gadiel Rodriguez