GADISSA BALCHA
Vancouver,WA
Summary
Highly motivated and detail-oriented cybersecurity student with a solid foundation in computer science and an eagerness to learn and grow in the field of cybersecurity. Possesses various skills in security tools and techniques, as well as knowledge of cyber threats and vulnerabilities. Excellent problem-solving skills and a strong commitment to ensuring the integrity and confidentiality of sensitive data. Seeking an internship in cybersecurity to apply and further develop skills while contributing to the protection of valuable company assets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Support
Joy Adult Family Home
03.2022 - Current
- Analyzed customer feedback to identify areas of improvement
- Repaired network equipment and software, maintaining computer and network equipment in safe and functional operating condition
- Assessed malfunctions of computer applications, determining appropriate actions to maintain computer and network operations
- Provided technical support over phone and in-person to resolve issues
- Inspected and diagnosed issues with equipment to determine appropriate solutions
- Creating documents on Word, Google doc, and Excel.
- Install and maintain workstations like computer, fax, printer, scanner, and other peripheral devices to ensure smooth workflow.
- Regularly update software and hardware to keep workstations running efficiently and securely.
Driver
Amazon
09.2022 - 09.2023
- Completed on-time deliveries by choosing best and most efficient routes
- Read maps, followed oral and written instructions and used GPS technology to make deliveries
- Operated vehicle safely in highly congested areas with no traffic violations
- Delivered packages to customer doorsteps and business offices
- Completed rush deliveries on tight timetables to satisfy customer needs
- Fostered positive working relationships with regular customers
- Completed daily routes in accordance with customer delivery expectations
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Driver
Lyft, Uber
03.2020 - 07.2022
- Applied problem-solving skills to address customer complaints and issues
- Drove vehicles across various types of terrain and roadways
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic
- Completed daily routes in accordance with customer delivery expectations
- Transported people to appointments and destinations on schedule
Manufacturing Associate
Columbia Sportswear
03.2018 - 02.2019
- Inspected finished products for quality and adherence to customer specifications
- Inspected products and machines to maintain quality and efficiency
- Maintained excellent attendance record, consistently arriving to work on time
- Worked flexible hours across night, weekend and holiday shifts
- Adjusted machines to increase productivity for runs
- Assembled products according to changing daily work orders and specific customer needs
- Made sure that products were produced on time and are of good quality
- Organized work to meet demanding production goals
- Maintained accurate documents, records and logbooks to track production
Education
Bachelor of Science - Cybersecurity
Clark College
Vancouver, WA08.2024
Associate of Science -
Clark College
Vancouver, WA03.2021
Skills
C/C
Git
GitHub
Linux
Windows
Troubleshooting
Communication Skills
Information Technology
Hardware
MS Office
Documentation
Collaboration
Certification
Google IT Support Certificate
Google Cybersecurity Professional CertificateCommunity Service
Portland Oromo Community Association, Portland, OR
Hobbies and Interests
I like to play soccer, go to Gym, hiking and fly drone on my free time.
Languages
English
Full Professional
Timeline
Driver
Amazon
09.2022 - 09.2023
IT Support
Joy Adult Family Home
03.2022 - Current
Driver
Lyft, Uber
03.2020 - 07.2022
Manufacturing Associate
Columbia Sportswear
03.2018 - 02.2019
Bachelor of Science - Cybersecurity
Clark College
Associate of Science -
Clark College
Google IT Support Certificate
Google Cybersecurity Professional CertificateSimilar Profiles
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