Gaetano D'Anna
Port Saint Lucie,Florida
Summary
Motivated restaurant manager with professional skills in handling fast-paced, high-volume shifts. Oversees front and back of house staff, coordinates inventory, and enforces health code requirements. Committed to ensuring guest satisfaction and driving business success. Adapts quickly to new needs and policies, taking on any task, whether culinary or managerial. Maintains organized, clean, and safe work areas with meticulous attention to important details. Experienced in managing restaurant operations and prioritizing customer satisfaction through effective team leadership. Utilizes strategic planning and problem-solving to maintain high standards of service and operations. Fosters team collaboration and consistently achieves positive results.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Restaurant General Manager
Bonefish Mac's Sports Grill
12.2017 - Current
- Completed weekly and monthly inventories of food, alcoholic beverages, and other supplies, controlling liability through proper standards
- Uphold customer service standards with staff training and handling escalated service and food quality issues
- Maintained strict budget levels through effective labor and inventory cost controls
- Kept restaurant neat and professional by monitoring and enforcing cleaning procedures
- Evaluated performance and recommended salary increments and incentives for subordinate staff
- Increased restaurant revenue by coaching employees on upselling and suggestive selling techniques
- Provided feedback to employees based on observation of service behaviors
- Achieved coverage needs through well-planned schedules and work assignments
- Gathered guest feedback and recommended improvements to restaurant menus
- Tracked daily income and expenses and balanced cash registers
- Supported the restaurant manager by enforcing policies and working with employees to close skill gaps
- Oversaw proper receiving, storage, and rotation of all goods received, following company guidelines
- Monitored operations by evaluating kitchen and front staff during both peak and off-peak hours
- Managed team of up to 50 restaurant staff, maintaining exceptional customer service and quality standards.
Restaurant Owner/Operator
Nino's Italian Restaurant
04.2008 - 10.2017
- Supervised daily activities of restaurant and 27 employees.
- Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
- Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items, and sanitizing equipment to adhere to health department standards.
Education
Diploma -
Piper High School
Sunrise, Florida06.1984
Skills
- Labor cost control
- Food safety compliance
- Scheduling coordination
- POS system
- Opening and closing procedures
- Restaurant operations
- Staff training and development
- Kitchen oversight
- Reliable and responsible
Certification
Certified Food Safety Manager
Timeline
Assistant Restaurant General Manager
Bonefish Mac's Sports Grill
12.2017 - Current
Restaurant Owner/Operator
Nino's Italian Restaurant
04.2008 - 10.2017
Diploma -
Piper High School
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