Clifton Koonce
Green River
Summary
Dynamic and results-driven professional with extensive experience in operational efficiency and inventory control at Loves Travel Stop and Country Stores. Proven track record in enhancing guest satisfaction and optimizing labor costs through effective team training and customer service initiatives. Skilled in POS systems and fostering collaborative environments.
Diligent Manager with strong background in overseeing restaurant operations and enhancing customer satisfaction. Successfully managed teams to ensure smooth daily operations and exceptional service. Demonstrated leadership and problem-solving skills in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant General Manager
Loves Travel Stop and Country Stores
09.2022 - Current
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff, fostering a collaborative team environment.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Implemented customer service initiatives, enhancing guest satisfaction scores.
Retail Sales Specialist
Pilot Travel Centers
08.2021 - 08.2022
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Maintained knowledge of store promotions to effectively communicate offers to customers.
- Collaborated with team members to optimize store layout for improved customer flow.
Retail Sales Associate
Loves Travel Stop
08.2020 - 03.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Maintained inventory levels through regular stock checks and replenishment orders.
- Implemented visual merchandising strategies to promote featured products effectively.
Education
High School Diploma -
Monachae
Porterville, CA06-1994
Skills
- Operational efficiency
- Labor cost control
- POS system
- Inventory control
Timeline
Assistant Restaurant General Manager
Loves Travel Stop and Country Stores
09.2022 - Current
Retail Sales Specialist
Pilot Travel Centers
08.2021 - 08.2022
Retail Sales Associate
Loves Travel Stop
08.2020 - 03.2021
High School Diploma -
Monachae