John Gaffney
Hampton Bays,NY
Summary
Experienced professional responsible, efficient and team orientated.I look forward to contributing ,learning and bringing enthusiasm in my role.Extensive 20 + years in sales and 20 + in Emergency medical service, several in the supervisor and Chief leadership.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Manhattan Beer Distributors
Bronx , NY
2002.02 - 2024.02
- 2002-2004 Sales representative (2002 Salesman rookie of the year)
- 2004-2021 On premise Supervisor
- 2021-2024 District Supervisor
- Supervised 5 sales people
- Reviewed daily reports on focus products
- Implemented procedures that improved accuracy of customer orders.
- Resolved customer complaints efficiently and professionally.
- Ensured compliance with company policies and procedures related to sales operations.
- Maintained relationships with customers through regular follow-up calls, emails and visits
- Worked with salesman individually on a regular basis to accelerate and enhance sales skills
- Monitored truck deliveries to ensure product accuracy
- Interacted daily with drivers, operations and credit department
- Regularly prospected and opened new accounts in the field
EMS Volunteer/Chief
Hampton Bays Ambulance
Hampton Bays , NY
2002.02 - Current
- 2002-Crew member
- 2008 EMT (current)
- 2012 Promoted Lieutenant
- 2014 Promoted Captain
- 2017/18 2nd Assistant Chief
- 2019/20 1st Assistant Chief
- 2021/22 Chief of operations
- Monitored daily operations of the EMS department to ensure compliance with applicable laws and regulations.
- Managed emergency medical services personnel, including hiring, training, scheduling, and evaluating employees.
- Facilitated communication between hospital staff, first responders, and family members during emergencies.
- Developed and implemented EMS policies, procedures, and protocols.
- Assessed emergency situations and prioritized medical care for patients.
- Demonstrated dedication to providing quality care through continued training and education.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
Education
High School Diploma -
Great Neck North
Great Neck, NYSkills
- Problem solving
- Time management
- Detail orientated
- Strong communication
- Negotiating
- Delegation
- Operational Efficiency
- Training and mentoring
- Protocols and procedures
Certification
- NYS EMT
- AHA CPR/AED CERTIFIED
Timeline
Sales Supervisor
Manhattan Beer Distributors
2002.02 - 2024.02
EMS Volunteer/Chief
Hampton Bays Ambulance
2002.02 - Current
High School Diploma -
Great Neck North
- NYS EMT
- AHA CPR/AED CERTIFIED
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