Gagandeep Hanspal
Summary
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation, and business needs.
Overview
11
11
years of professional experience
Work History
Owner/Operator Truck Driver
BGH Transportation Inc
Tracy
02.2024 - Current
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Adhered to traffic laws and company policies during all driving activities.
- Performed pre-trip inspections on trucks prior to departure to ensure compliance with DOT regulations.
- Managed paperwork associated with deliveries including bills of lading, manifests, delivery receipts.
- Checked vehicle before and after trips to ensure tire pressure, oil, and other fluid levels were adequate.
- Ensured that cargo was properly secured before operating truck.
- Operated equipment such as air brakes, automatic transmissions, power steering, CB radio, GPS systems.
Truck Driver
Centerline Drivers
Santa Ana, California
01.2023 - 01.2024
- Operated commercial vehicles safely across various routes.
- Conducted pre-trip and post-trip vehicle inspections for safety compliance.
- Managed delivery schedules to ensure timely arrivals at destinations.
- Maintained accurate logs of driving hours and vehicle performance.
- Provided excellent customer service during deliveries, addressing client inquiries.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
Owner/Operator Truck Driver
BGH Transportation Inc
Tracy, California
09.2017 - 12.2022
- Maintained vehicle safety and compliance through regular inspections and maintenance checks.
- Managed route planning to optimize fuel efficiency and reduce travel time.
- Documented shipment details, including cargo type and delivery schedules, accurately.
- Adhered to federal regulations regarding hours of service and driver safety protocols.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Retained valid proof of insurance and registration in vehicles.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Operated local routes to deliver goods safely and efficiently.
Customer Service Manager
Walmart
Livermore, California
05.2015 - 08.2017
- Managed customer service team to enhance support and satisfaction.
- Resolved escalated customer issues and improved overall experience.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Handled customer refunds and exchanges according to company policies.
- Trained new staff on cashier procedures and customer service standards.
- Collaborated with team members to ensure smooth store operations.
- Maintained accurate cash drawer and balanced end-of-shift totals.
Education
Tracy Adult School
Tracy, CaliforniaSkills
- Vehicle inspection
- Route planning
- Log management
- Customer relationship management
- Problem solving
- Effective communication
- Attention to detail
- Mechanical troubleshooting
- Critical thinking capacity
- Customer service
- Recordkeeping and documentation
- Professionalism and work ethic
- Dependable and reliable
- Basic maintenance
- Clean MVR
Timeline
Owner/Operator Truck Driver
BGH Transportation Inc
02.2024 - Current
Truck Driver
Centerline Drivers
01.2023 - 01.2024
Owner/Operator Truck Driver
BGH Transportation Inc
09.2017 - 12.2022
Customer Service Manager
Walmart
05.2015 - 08.2017
Tracy Adult School