Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Websites
Timeline
Generic

Gaganpreet Bagga

Fremont

Summary

Dynamic operations leader with extensive experience in managing global teams and implementing LEAN methodologies. Skilled in NetSuite functionality and strategic planning, contributing to enhanced operational workflows and significant cost savings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Manager of Operations

Wesco
Fremont
01.2024 - Current
  • Spearheaded data-driven decision-making by designing and maintaining centralized dashboards and tools.
  • Led cross-functional global teams to resolve operational bottlenecks and improve process efficiency.
  • Developed and deployed NetSuite-based automation tools (PTA, WMS, Transfers), reducing manual workload.
  • Authored and implemented SOPs and compliance audits aligned with ISO 9000 standards.
  • Oversaw multi-site warehouse operations, order fulfillment, inventory control, and quality assurance.
  • Managed P&L, budget planning, and cost control initiatives.
  • Championed LEAN methodologies to streamline workflows and reduce waste.

Operations Analyst

Rahi Systems
Hayward
04.2021 - 12.2023
  • Managed end-to-end RMA/Managed Services operations for clients including Meta and Google.
  • Analyzed RMA data trends and created performance reports for decision-making.
  • Maintained weekly and quarterly reports for RMA data and ticket status.
  • Managed supply chain of network switches and consoles with vendors and purchasing teams.
  • Fostered team culture through mentorship and performance feedback.
  • Introduced process improvements that enhanced productivity and reduced turnaround times.

Education

Master of Science - Engineering Management

International Technological University
San Jose, CA
01.2020

Bachelor of Commerce -

Gujarat University
Gujarat, India
01.2014

Skills

  • NetSuite functionality
  • Zoho analytics
  • WMS and TMS implementation
  • Process automation
  • Supply chain management
  • P&L management
  • Strategic planning
  • Business development
  • Operational efficiency
  • Project management
  • Compliance and regulatory adherence
  • LEAN methodology
  • KPI design
  • Team leadership

Accomplishments

  • Cleared $40M+ operational backlog by redesigning workflows and implementing automation, restoring on-time order fulfillment and improving cash flow.
  • Reduced operational TAT from 3–7 business days to 1 day, accelerating customer delivery and boosting satisfaction scores.
  • Increased inventory accuracy from 75% to 98.99% through cycle count analytics, UOM controls, and daily cadence reporting.
  • Reduced operational costs by 15% through implementation of lean methodologies and process enhancements.
  • Led successful migration of data, improving reporting efficiency by 25% across multiple departments.
  • Increased customer satisfaction score by 30% in quarterly business reviews with key clients.
  • Developed and implemented analytics tools, resulting in a 20% increase in operational efficiency.

Personal Information

Title: Senior Manager – Operations & Business Development

Certification

🏆 Recognition & Awards

  • Wesco Outstanding Work (WOW) – Innovation Award
    Recognized for digitizing the Daily Management Tier Board process across all DCS locations, enhancing real-time visibility, reducing errors, and standardizing performance tracking enterprise-wide.
  • Wesco Outstanding Work (WOW) – Always Strive to Be the Best
    Awarded for leading an automation initiative that streamlined MRP processes across Operations and Sales Ops, improving planning accuracy and service delivery for PayPal in the Hyperscale Integration business.

Websites

Timeline

Senior Manager of Operations

Wesco
01.2024 - Current

Operations Analyst

Rahi Systems
04.2021 - 12.2023

Master of Science - Engineering Management

International Technological University

Bachelor of Commerce -

Gujarat University

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