Gage Brunton
New York,NY
Summary
Professional front of house worker passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fast paced environments. Looking to seek and maintain full-time position with the ability to learn and grow into more responsible positions and opportunities.
Overview
9
9
years of professional experience
Work History
Barista
Blank Street Coffee
05.2022 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
- Successfully completed average of 500 sales transactions daily, and consistency hitting sales goals of $25,000 weekly.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Elevated customer loyalty by using strong communication abilities and resolving customer problems.
Sales Manager
Sid's Bicycle Shop
05.2018 - 02.2022
- Maintained and oversaw average production of $40,000 in sales daily.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
Server
Big Woods Pizza
06.2015 - 08.2017
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Seated customers in timely manner by managing reservations and waitlists efficiently.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Occupational Studies - Acting For Film & TV
The New York Conservatory For Dramatic Arts
New York, NY05.2018
Skills
- Opening and Closing Duties
- Food Preparation
- Safe Food Handling
- Point of Sale Operation
- Customer Relationship Management
- Cash Handling
- Classic Cocktails
- Excellent Memory
- Excellent Team Communication
- Latte Art
- Liquor, Beer, and Wine Knowledge
Timeline
Barista
Blank Street Coffee
05.2022 - Current
Sales Manager
Sid's Bicycle Shop
05.2018 - 02.2022
Server
Big Woods Pizza
06.2015 - 08.2017
Associate of Occupational Studies - Acting For Film & TV
The New York Conservatory For Dramatic Arts
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