Gage Fraser
Fort Lauderdale,FL
Summary
Business-minded Showroom Manager with excellent communication and inventory oversight skills. Successful at overseeing large sites and effective teams of employees. Proven history of reliability and best-in-class salesmanship.
Overview
9
9
years of professional experience
Work History
Showroom Manager
Capitol Lighting
05.2022 - Current
- Generating personal sales to meet or exceed established sales goals.
- Managing custom projects by completing initial quotes, design and sample requests.
- Providing prompt, courteous service to every individual entering showroom.
- Setting goals for showroom employees and provided support and motivation to help each achieve true potential.
- Driving employee engagement and guest experience through coaching, training and development.
- Keeping showroom expenses appropriate and reasonable to drive operational efficiency.
- Supervising inventory and placed orders to replenish low running supplies.
Server
Sorry Charlies Oyster Bar
03.2020 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Fine Dining Server
Garibaldi Cafe
01.2019 - 07.2020
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Managed sections for smooth flow of guests and orders.
Shift Supervisor
Starbucks
11.2014 - 01.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
Georgia Achievement Charter High
Savannah, GA2014
Skills
- Interpersonal and Written Communication
- Staff Meetings
- KPI Tracking
- Purchase Orders
- Showroom Setup
- Revenue Management
- Distribution Management
- Inventory Oversight
- Employee Scheduling
- Client Rapport
- Business Administration
- Employee Development
- Managing Operations and Efficiency
Timeline
Showroom Manager
Capitol Lighting
05.2022 - Current
Server
Sorry Charlies Oyster Bar
03.2020 - 05.2022
Fine Dining Server
Garibaldi Cafe
01.2019 - 07.2020
Shift Supervisor
Starbucks
11.2014 - 01.2019
High School Diploma -
Georgia Achievement Charter High
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