Gage Hanby
Summary
Hard working veteran with a background in information systems. Adept at communication and problem solving with a strong emphasis on safety while having a strong work ethic and teamwork skills. Demonstrated success in learning computer science and systems with a background in Java while holding a 3.83 GPA
Overview
7
7
years of professional experience
Work History
IT Helpdesk Technician
University of Washington Tacoma
08.2023 - Current
- Help customers with computer systems setup, workstation integration, and computer systems removal
- Run various setup tools and software for computers including reimaging processes, software updates, driver updates, software security policies and user account creation and modification
- Work with other technicians to complete campus projects including classroom software overhauls, classroom computer replacements and computer inventory audits
Technical Control Supervisor
United States Navy
08.2018 - 08.2022
- Resolved issues regarding software troubleshooting, software implementation, and hardware troubleshooting resulting in improved mission performance during various work ups and deployments
- Trained and managed over 20 personnel in technical control operations, allowing the JCC work-center to achieve proficient working knowledge
- Worked with crypto keys, equipment and operations resulting in complete compliance with secure communications standards
Education
Bachelor's - Computer Science and Systems
University of Washington Tacoma
Tacoma, WA12-2025
Skills
- Programming documentation
- Object-oriented programming
- Application debugging
- Algorithm design
- Software development
- Software installation
- Ticket management
- Printer setup
- System diagnostics
Additional Information
GPA: 3.82
Programming Languages
Java
Python
SQL
Assembly
DuckyScript
Timeline
IT Helpdesk Technician
University of Washington Tacoma
08.2023 - Current
Technical Control Supervisor
United States Navy
08.2018 - 08.2022
Bachelor's - Computer Science and Systems
University of Washington Tacoma
Similar Profiles
Zain KadahlZain Kadahl
Computer Lab Assistant at University Of Washington TacomaComputer Lab Assistant at University Of Washington Tacoma
TASHA ALBRECHTTASHA ALBRECHT
Research Technician I at University of Washington TacomaResearch Technician I at University of Washington Tacoma
Yeo RipleyYeo Ripley
Environmental Health Administrative Assistant I at Tacoma Pierce County Health DepartmentEnvironmental Health Administrative Assistant I at Tacoma Pierce County Health Department