Gage Henderson
Abilene,TX
Summary
Highly motivated Air Force veteran, known for a robust work ethic, adaptability, and outstanding interpersonal skills honed through six years of dedicated military service. Proven ability to work effectively without supervision, rapidly acquiring new skills. Committed to delivering exceptional customer service and support, leveraging expertise in Cybersecurity and Information Technology. Enthusiastically seeking an entry-level IT role to contribute disciplined and dedicated qualities, ensuring smooth integration into a collaborative team environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Learner
Google / CompTIA
Abilene, TX
03.2023 - Current
- Successfully Completed over 500 hours of IT Support and Cybersecurity coursework.
- Proven hands-on troubleshooting of hardware and software issues, showcasing a problem-solving mindset.
- Developing communication skills to convey technical information to non-technical users.
- Enthusiastically embracing challenges to expand knowledge and skills in the dynamic IT field.
- Successfully resolving technical challenges in coursework and personal projects.
- Acquiring customer service skills through academic projects, prioritizing user satisfaction.
- Eager to adapt to new technologies and industry best practices.
Aircraft Loadmaster
United States Air Force
Abilene, TX
09.2017 - 09.2023
- Established a robust technical knowledge foundation for expertly operating a $62M dollar aircraft.
- Skilled in customer communication, determined solutions for simple and complex situations on a global scale.
- Developed high-pressure troubleshooting skills in aviation, finding a resolve for multiple life-threatening in-flight emergencies.
- Communicated cross-functionally and multi-nationally, coordinating the delivery crucial supplies and life-saving equipment.
- Within a year, orchestrated training and mentoring for over 50 aviators, achieving an impressive 30% surge in training completion rates.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Online03-2025
High School Diploma -
Churchill High School
Livonia06-2017
Skills
- Operating Systems: Windows, Linux, MacOS
- Networking: TCP/IP, DNS, DHCP
- Troubleshooting: Hardware and Software
- System Administration
- Virtualization: VMware, VirtualBox
- Languages: Python, SQL, HTML, CSS
Certification
- Google IT Support Professional Certificate
- Google Cybersecurity Professional Certificate
- Comptia A+ (In-Progress)
- Comptia Sec+ (In-Progress)
Affiliations
- Member of the Abilene Young Professionals committee.
- Attended numerous business networking events with the Abilene Chamber of Commerce.
- Registered to participate in "Meals on Wheels" in Abilene
Timeline
IT Learner
Google / CompTIA
03.2023 - Current
Aircraft Loadmaster
United States Air Force
09.2017 - 09.2023
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
High School Diploma -
Churchill High School
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