Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gage Nager

Buckeye,Arizona

Summary

Skilled Individual with comprehensive knowledge in maintaining, repairing, and overhauling bicycles. Proficient in diagnosing malfunctions, replacing defective parts, assembling new bicycles, and demonstrating operation of equipment to customers. Strengths include problem-solving skills, mechanical aptitude, familiarity with bicycle parts and components as well as customer service proficiency. Previous roles have resulted in improved efficiency in repair processes and heightened customer satisfaction through exceptional service delivery.

Overview

10
10
years of professional experience

Work History

Service Manager

Trek Bicycle Store of West Phoenix
Goodyear, AZ
09.2020 - Current
  • Assembled bicycles for customers and reassembled repaired machines efficiently.
  • Provided expert advice on bicycle sizes and types to assist customers effectively.
  • Collaborated with diverse team to achieve daily objectives and long-term goals.
  • Cultivated strong relationships with staff, customers, and vendors.
  • Delivered exceptional support to customers by addressing all needs thoroughly.
  • Monitored service performance metrics to identify improvement opportunities.

Store Manager

AZ Cyclery & Multisport
Glendale, AZ
01.2019 - 09.2020
  • Provided knowledgeable advice to customers regarding bicycle sizes and types.
  • Coordinated purchases of parts and accessories for customer requests and service jobs.
  • Maintained brake systems by installing and adjusting pads and components.
  • Assembled bicycles for customers and reassembled repaired machines efficiently.
  • Addressed customer needs through repairs, adjustments, and part replacements.
  • Enhanced usability by aligning wheels, adding accessories, and fine-tuning mechanisms.
  • Managed maintenance routines, including cleaning and lubricating bicycle parts.
  • Delivered exceptional support to meet diverse customer requirements.

Delivery Specialist

Subaru Superstore of Surprise
Surprise, AZ
07.2017 - 06.2018
  • Monitored vehicle entries and exits in parking structures, recording license plates and descriptions.
  • Supported long-term customers by maintaining vehicles to prevent deterioration of tires, batteries, and exteriors.
  • Conducted thorough inspections to identify damages and documented findings on official forms.
  • Kept parking areas clean and orderly to minimize hazards to vehicles and individuals.
  • Safely operated vehicles and equipment while maintaining a clean driving record.

Cashier

Bashas'
Buckeye, AZ
09.2015 - 07.2017
  • Inquired about services and offered assistance to enhance customer satisfaction.
  • Assisted customers in locating items and navigating various retail processes.
  • Managed online order pickups, facilitating item location and transferring bulky purchases to vehicles.
  • Maintained orderly cashier area by removing spills, picking up trash, and restocking shelves.
  • Processed payments swiftly while ensuring timely bagging of purchases to keep customers satisfied.

Education

High School Diploma -

Verrado High School
Buckeye, Arizona
05.2017

Skills

  • Customer service and sales support
  • Time management and task prioritization
  • Decision making and problem solving
  • Mechanical and technical troubleshooting
  • Attention to detail and equipment maintenance
  • Team collaboration and leadership
  • Mechanical diagnostics

Timeline

Service Manager

Trek Bicycle Store of West Phoenix
09.2020 - Current

Store Manager

AZ Cyclery & Multisport
01.2019 - 09.2020

Delivery Specialist

Subaru Superstore of Surprise
07.2017 - 06.2018

Cashier

Bashas'
09.2015 - 07.2017

High School Diploma -

Verrado High School

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