Gage Pratt
Rochester,WA
Summary
Dynamic team player with a proven track record at US Foods, excelling in customer service and complaint resolution. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Demonstrated adaptability and leadership in high-pressure environments, consistently achieving production goals while maintaining a clean and organized workspace.
Overview
2025
2025
years of professional experience
Work History
Team Member
Us Foods
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Walmart Team Lead
Wallmart
04.2023 - 04.2024
- Led team in executing daily operations, ensuring adherence to safety protocols and quality standards.
- Streamlined workflows by implementing process improvements that reduced operational delays.
- Coordinated project timelines and resource allocation to optimize team performance and productivity.
- Monitored team performance metrics, providing feedback to drive continuous improvement initiatives.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
GED -
Rochester High School
Rochester, WASkills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Money handling
- Computer skills
- Complex Problem-solving
- Social media expertise
- Verbal and written communication
- Multitasking
- Written communication
- Problem-solving abilities
Timeline
Walmart Team Lead
Wallmart
04.2023 - 04.2024
Team Member
Us Foods
GED -
Rochester High School