Gage McDonald
Sebring,OH
Summary
Experienced Shipping and Receiving Clerk with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
TruCut
07.2025 - Current
- Oversaw shipping and receiving processes to ensure timely order fulfillment.
- Managed inventory control using warehouse management systems for accuracy.
- Conducted regular audits of incoming shipments for quality and compliance standards.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Logistics Supervisor
Harbor Freight Tools USA
07.2023 - 07.2025
- Documented shipment receiving information in our system.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Promoted exceptional customer service by engaging clients on sales floor.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Referral Specialist
Alliance Family Health
10.2022 - 05.2023
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Linked families to relevant community support to meet non-medical needs.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Scheduled appointments with specialists on behalf of clients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Entered patient data using patient portal to document referrals and results.
- Built professional relationships with service providers.
Education
Kent State University
Salem, OHSkills
- SOP compliance
- Procedures compliance
- Process improvement
- Inventory control processes
- Logistics planning
- Warehouse management
- Warehouse space management
- Attention to detail
- Shipping and receiving
- Time management
- Teamwork and cooperation
- Punctual and reliable
Certification
Forklift Certification
Timeline
Shipping and Receiving Clerk
TruCut
07.2025 - Current
Logistics Supervisor
Harbor Freight Tools USA
07.2023 - 07.2025
Referral Specialist
Alliance Family Health
10.2022 - 05.2023
Kent State University