Jonathan McMillan
Cleveland,OH
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shipping & Receiving Logistics Manager
Seaway Foods Dba Giant Eagle
08.2024 - Current
- Actively promote an environment focused on safety, including a proactive and preventive focus on safety related issues pertaining to Team Members, products and equipment.
- Monitor distribution center activities and immediately address safety issues and incidents.
- Provide assistance to the Distribution Center Operations Manager by evaluating and recommending alternatives to work methods and procedures to continually improve the department and the operation.
- Schedule distribution center Team Members and allocate job assignments to ensure production demands are accomplished in a safe and efficient manner.
- Provide clear, definitive input and direction advocating constructive work processes, improved job knowledge, Team Member engagement and development for all distribution center Team Members on a shift.
- Provide ongoing onboarding and training for newly hired Team Members by communicating Company expectations and constructive feedback.
- Encourage commitment to Company values and goals by modeling professional behavior and fostering a long-term durable employment relationship.
- Maintain reporting systems in order to provide distribution center management with accurate accounts of shift and production activities.
- Monitor daily schedules and adjust staffing levels according to distribution center volume.
- Recruit, interview, and train new Team Members.
- Maintain operational integrity of assigned shift — ensuring processes are effectively established, followed, monitored and optimized.
- Engage counterparts and maintain communications with counterparts on other shifts to ensure continual, smooth operations.
- Facilitate effective and timely communication to Team Members by being accessible, responsive and resolving issues in a timely manner.
Production, Inventory, Distribution & Logistics Supervisor
HD Supply/HD Supply Pro
02.2023 - 08.2024
- -Promoted from Logistics driver to Lead -Overseeing operations and logistics for HD Supply, Pro division, and Buffalo, NY location
- Assisting in planning and coordinating transportation operations, including shipping, receiving, and storage of goods in high volume DC of 145K Sq
- Ft
- Using SAP software.
- Coordinating with different teams, including procurement, sales, and customer service, to ensure timely and efficient delivery of goods
- Including routing of HD, PRO division, and Buffalo, NY location.
- Managing inventory levels and ensuring the accuracy of records.
- Developing and maintaining relationships with vendors, carriers, and other logistics service providers.
- Analyzing logistics data to identify areas for improvement and implementing process improvements.
- Coordinating with warehouse and distribution teams to ensure efficient use of resources.
- Participating in budget planning and management to ensure cost-effective logistics operations.
- Ensuring compliance with all relevant regulations and standards.
- Responsible for leading a team of non-CDL drivers (18), warehouse associates (6), and transportation leads (2) with talent and engagement activities including, but not limited to, recognition, training, coaching, and taking appropriate corrective action when warranted.
- Other duties as assigned.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Distribution Supervisor
Hillcrest Food Service
03.2022 - 10.2022
- Safely operated a 26” Straight Truck (Non CDL)
- Supported Northeast/Central Ohio, meeting scheduled customers/vendors delivery times.
- Carefully unloaded products from the trailer with a pallet jack or by hand and placed them in designated customer storage areas.
- Verified accuracy of delivery with customers and obtained proper signatures.
- Handled collections and payments from customers when applicable.
- Professionally performed customer service responsibilities to enhance client experience.
- Drove revenue through effective sales strategy while evaluating and correcting profit loss areas .
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
Non-CDL Sr. Driver/Installer
J.B Hunt
01.2021 - 03.2022
- Safely delivered products to customers’ homes and job sites in a timely manner.
- Installed & removed appliances in occupied homes and/or new build sites.
- Safely operated 26” Straight Truck (Non-CDL).
- Assessed, diagnosed, & serviced mechanical issues for Whirlpool appliances.
- Provided quality customer service while following COVID protocols.
- Completed all routes & services in a safe, timely manner.
Product Technician/Senior Delivery Driver
Aarons
03.2020 - 10.2020
- Loaded, secured, and protected products in delivery vehicle and safely transported merchandise without damage.
- Verified product information and accessories to ensure accuracy for deliveries and returns.
- Performed routine service calls, and product exchanges and assisted with merchandise returns.
- Supported in maintaining the showroom floor and store’s warehouse by moving and organizing merchandise.
- Operated light trucks to deliver loads as far as 40 miles from home location.
Lead Technician/Delivery Driver
Sleep Number
03.2019 - 04.2020
- Conducted service visits in customer's homes delivering, relocating, assembling, and repairing products to specifications with an expectation to exceed standards.
- Presented bed/system in a manner that validates the sale by the customer.
- Operated company vehicle, meeting safety and DOT standards.
- Accurately reported work completion of assignments.
- Ensured that all work was conducted in an efficient, quality, and professional manner.
- Ensured all standard operating procedures were adhered to; committed to a training path to keep up with the company’s ever-evolving product line.
- Worked on a team and/or provided guidance to a temporary worker who will support the daily tasks.
Education
GED -
06.2012
Skills
- Expert level with SAP
- Omnitracs
- SOP compliance
- Material Handling
- Dispatching
- Delivery Scheduling
- Warehouse Management
- Shipping and Receiving
- Warehouse Operations
- Logistics Coordination
- Inventory Management
- Transportation Management
- Quality Assurance
- Operational Oversight
- Consumer products
- Supplies inventory
- Supply chain distribution
- Cost Analysis
- Supply Chain Management
- Warehousing Operations
- Preventive Maintenance
- MRATrack Warehouse Management System
- Project Management
- Customer Needs Assessment
- Supply chain management software
- SAP
- Performance Evaluation
- Logistics Planning
- Strategic Planning
- Fleet Management
- Transportation management systems
- Purchasing management
- Freight cost estimation
- Distribution management
Accomplishments
- Proficiently supervised production lines, oversaw materials inspection, scheduled production and conducted weekly physical inventories.
- Collaborated with team in the development of Learning & Efficiency with each employee.
Certification
- DOT Medical Card, exp Sept 2024
- CLAMP Certification
- Forklift Certification
- Smith System Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offPaid sick leave4-day work weekPersonal development programsLanguages
English
Native or Bilingual
Software
SAP
Omnitracs
Timeline
Shipping & Receiving Logistics Manager - Seaway Foods Dba Giant Eagle
08.2024 - Current
Production, Inventory, Distribution & Logistics Supervisor - HD Supply/HD Supply Pro
02.2023 - 08.2024
Distribution Supervisor - Hillcrest Food Service
03.2022 - 10.2022
Non-CDL Sr. Driver/Installer - J.B Hunt
01.2021 - 03.2022
Product Technician/Senior Delivery Driver - Aarons
03.2020 - 10.2020
Lead Technician/Delivery Driver - Sleep Number
03.2019 - 04.2020
- DOT Medical Card, exp Sept 2024
- CLAMP Certification
- Forklift Certification
- Smith System Certification
John Marshall High School - GED,
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