Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gai Bol

Dallas

Summary

Experienced with managing customer inquiries and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Home Depot
05.2023 - Current
  • Assist customers daily with purchases, returns, and product questions while maintaining a positive and professional demeanor.
  • Handle customer complaints and resolve conflicts effectively to ensure satisfaction.
  • Maintain awareness of surroundings, monitoring for safety hazards and potential theft.
  • Collaborate with team members to meet store goals and maintain a secure environment.

Store Replenishment

The Container Store
09.2025 - 01.2026

Worked as an order picker around the warehouse to then send out to individual stores.

Retail Associate

Walmart
02.2022 - 01.2023
  • Delivered friendly and efficient service to customers in a fast-paced environment.
  • Ensured store policies were followed, including safety and security procedures.
  • Supported loss prevention efforts by staying observant and reporting suspicious activity.

Cashier

Kroger
04.2021 - 11.2021
  • Assisted customers with purchases, returns, and inquiries in a courteous manner.
  • Maintained store cleanliness and upheld safety protocols.

Education

High School Diploma -

Harmony Science Academy Carrollton
Carrollton, TX
05.2023

Associates degree - Business Administration

Dallas College Brookhaven
Farmers Branch, TX

Skills

  • Strong customer service and conflict resolution
  • Professional communication and interpersonal skills
  • Emergency response awareness
  • Incident reporting and documentation
  • Ability to stay calm under pressure
  • Team-oriented with leadership potential

Timeline

Store Replenishment

The Container Store
09.2025 - 01.2026

Customer Service Associate

Home Depot
05.2023 - Current

Retail Associate

Walmart
02.2022 - 01.2023

Cashier

Kroger
04.2021 - 11.2021

High School Diploma -

Harmony Science Academy Carrollton

Associates degree - Business Administration

Dallas College Brookhaven