Gaia David
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Arnaldo's Banquet Center. Recognized for fostering warm relationships with guests and efficiently managing tasks during peak hours. Proficient in food safety practices and table setting, consistently enhancing the dining experience and receiving positive feedback from satisfied customers. Successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Arnaldo's Banquet Center
08.2023 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Answered guest questions about event plans and food service choices.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Carried out professional service, retaining polite and friendly approach at all times.
- Maintained clean and safe work environment.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supported Colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Riverview Community High School
Riverview, MI05-2025
Skills
- Hostess support
- Table resetting
- Team member support
- Professional appearance
- Food safety practices
- Task prioritization
- Table setting
- Strong work ethic
- Relationship management
- Food safety
- Exceptional customer service
- Multitasking and organization
Languages
Spanish
English
French
Tagalog
Timeline
Server
Arnaldo's Banquet Center
08.2023 - Current
High School Diploma -
Riverview Community High School
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