Gaidah Azem
Minneapolis,MN
Summary
Compassionate and dedicated mental health professional with a Bachelor’s degree in Psychology from Hamline University. Experienced in working with individuals of all ages, including children and adults on the autism spectrum, as well as individuals with diverse mental health diagnoses. Skilled in providing therapeutic support and fostering positive relationships in both one-on-one and group settings. Proficient in case management, including wavered case management services, with a focus on enhancing client outcomes and ensuring comprehensive care. Adept at applying evidence-based practices, promoting social and emotional development, and advocating for individuals' needs in collaborative settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Contracted Case Manager
Accord.
Saint Paul, MN
10.2024 - Current
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Negotiated with insurance companies and other payers to secure coverage for client services.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Developed individualized care plans with input from clients and their families.
- Prepared and maintained budgets, personnel records or training manuals.
- Conducted home visits to assess living conditions and support needs.
- Reviewed treatment plans against individual goals and healthcare standards.
- Provided referrals to appropriate health care providers or other community resources.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Mental Health Technician
Regions Hospital
09.2022 - 09.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Documented patient interactions in compliance with HIPAA requirements.
Behavioral Technician
Minnesota Autism Center
01.2022 - 09.2022
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
- Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals.
- Worked with clients ages 14- 21
Mental Health Technician
Fraser
09.2021 - 01.2022
- Worked with children ages 3-7 with Autism, trauma, depression and anxiety
- Therapy through play
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Education
Bachelor of Arts - Psychology
Hamline University
Saint Paul, MN05.2024
Skills
- Charting and clinical documentation
- Empathy development
- Crisis intervention
- Therapeutic communication
- Patient Advocacy
- Patient support
- Annual case reviews
- Case planning
- Discharge planning
- Progress evaluations
Certification
BLS certificate through American Heart Associate
CPR certificate through Meridian Services
Languages
English - fluent
Arabic - fluent
Timeline
Contracted Case Manager
Accord.
10.2024 - Current
Mental Health Technician
Regions Hospital
09.2022 - 09.2024
Behavioral Technician
Minnesota Autism Center
01.2022 - 09.2022
Mental Health Technician
Fraser
09.2021 - 01.2022
Bachelor of Arts - Psychology
Hamline University