Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Customer Care RepresentativeWork Type
Full TimeLocation Preference
On-SiteLocation: Chelsea, MI
Open to relocation: No
Open To Work
Gail Almhiemid
Customer Care Specialist
Chelsea,MI
Work Preference
Summary
Adaptable Veterinary Assistant known for strong engaged listening and customer service skills. Contributed to improved client relations and operational efficiency through effective communication and collaboration with colleagues.
Overview
13
13
years of professional experience
Work History
Veterinary Assistant
Chelsea Animal Hospital
08.2021 - Current
- Assisted veterinarians during examinations and procedures, ensuring patient comfort and safety.
- Maintained medical records using veterinary practice management software, ensuring accuracy and accessibility of information.
- Administered medications and vaccinations as directed, ensuring proper dosage and patient compliance.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Baker
Dexter Cider Mill
09.2013 - Current
- Implemented process improvements that reduced waste and streamlined production workflows within the bakery.
- Maintained inventory levels of raw materials, ensuring availability for uninterrupted production processes.
- Monitored baking operations to ensure compliance with health regulations and quality control standards.
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Education
No Degree - Veterinary Technician
Baker College, Jackson, MI
JacksonNo Degree - Medical Coding And Billing
Washtenaw Community College
Ann Arbor, MI05-2028
Skills
- Effective client communication
- Efficient appointment management
- Efficient patient record management
- Client knowledge sharing
- Veterinary vocabulary
- Customer service coordination
- Veterinary protocols
- Engaged listening
Timeline
Veterinary Assistant
Chelsea Animal Hospital
08.2021 - Current
Baker
Dexter Cider Mill
09.2013 - Current
No Degree - Veterinary Technician
Baker College, Jackson, MI
No Degree - Medical Coding And Billing
Washtenaw Community College