Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Gail Holloway

RALEIGH,NC

Summary

Skilled Interviewer with exceptional patience and more than 25 years of experience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness.

Overview

20
20
years of professional experience

Work History

Data Collection Interviewer

Research Triangle Institute, RTI International
08.2018 - Current
  • Increased candidate engagement by conducting thorough and personable interviews.
  • Streamlined the interview process for improved efficiency and better candidate experience.
  • Developed strong rapport with candidates, fostering open communication and trust during interviews.
  • Collaborated with hiring managers to identify key competencies and skills required for each role.

Post Closing Auditor/ Accounts Receivables

Ciena Capital
02.2004 - 03.2017
  • Enhanced audit accuracy by meticulously reviewing loan documents and verifying compliance with industry regulations.
  • Streamlined post-closing procedures for increased efficiency by identifying areas of improvement and implementing effective solutions.
  • Ensured timely completion of audits by effectively prioritizing tasks and managing time-sensitive projects.
  • Maintained accurate records of audit findings, providing valuable data to support process improvements and risk mitigation strategies.

Education

Associate of Science - Real Estate Paralegal

Greenville Technical College
Greenville, SC

Bachelor of Arts - Speech Pathology

South Carolina State University
Orangeburg, SC
1975

Skills

  • Data Verification
  • Diagnostic Interviewing
  • Video Interviews
  • Writing Case Histories
  • Telephone Etiquette
  • Participant Screening
  • Inbound and Outbound Calls
  • Online Research
  • Interviewing Clients

Timeline

Data Collection Interviewer

Research Triangle Institute, RTI International
08.2018 - Current

Post Closing Auditor/ Accounts Receivables

Ciena Capital
02.2004 - 03.2017

Associate of Science - Real Estate Paralegal

Greenville Technical College

Bachelor of Arts - Speech Pathology

South Carolina State University
Gail Holloway