Gail Rizzi
Virtual Coordinator Of Services
Mooresville,NC
Summary
Owner/Operator managing wholesale ordering and delivery while serving 165 customers with consistent service support. Coordinates customer requests, product flow, and day-to-day business needs to keep operations moving and deliveries on schedule.
Overview
1
1
Certification
29
29
years of professional experience
Work History
VIRTUAL ASSISTANT TO THE OWNER
CAROLINA SALES
01.2013 - Current
- .VIRTUAL ASSISTANT TO THE OWNER CAROLINA SALES 2013 TO PRESENT .... CUSTOMER SERVICE ... PURCHASING PRODUCT ... COMPLETING SPECIAL PROJECTS... ANYTHING ELSE DEEMED BY MY EMPLOYER.
Provider Services Representative
Carolina Services HBBS
04.1998 - Current
- Resolved provider inquiries and issues to ensure timely support and satisfaction.
- Coordinated with internal departments on behalf of providers to ensure timely payment resolution for claims disputes or other financial matters.
- Enhanced customer satisfaction by efficiently resolving provider inquiries and concerns.
OWNER/OPERATOR
CAROLINA SERVICES INC.
01.1998 - 01.2012
- . OWNER/OPERATOR ... CAROLINA SERVICES INC. 1998 TO 2012 PROVIDING SERVICES TO 165 CUSTOMERS. WHOLESALE PRODUCTS ORDERED AND DELIVERED.
- PROVIDING SERVICES TO 165 CUSTOMERS. WHOLESALE PRODUCTS ORDERED AND DELIVERED.
Education
Management, Nutrition, Certifications
Nutrition - Management / Certifications, Nutrition / Certifications
Montgomery College
Rockville, MD 05.2001 -
Skills
Customer service
Client communication
Conflict resolution
Appointment scheduling
Vendor coordination
Budget management
Policy compliance
Staff training
Meeting presentations
Office operations support
Certification
Licensed agent Health and Life NPN 21203537
Timeline
VIRTUAL ASSISTANT TO THE OWNER
CAROLINA SALES
01.2013 - Current
Nutrition - Management / Certifications, Nutrition / Certifications
Montgomery College
05.2001 -
Provider Services Representative
Carolina Services HBBS
04.1998 - Current
OWNER/OPERATOR
CAROLINA SERVICES INC.
01.1998 - 01.2012
Management, Nutrition, Certifications
Health & Life Insurance License
I am a licensed Insurance agent for the State of North Carolina