Gail Wise
Yukon
Summary
Detail-oriented professional with a strong background in guest service and operational management. Known for implementing efficient processes, enhancing customer satisfaction, and fostering positive relationships. Committed to supporting team success and improving overall service quality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cafeteria Monitor
Bethany School District
Bethany, OK
08.2025 - Current
- Supervised student behavior in cafeteria, ensuring a safe and respectful environment.
- Assisted with meal distribution, promoting healthy eating choices among students.
- Monitored compliance with safety protocols during meal times and transitions.
- Facilitated communication between students and staff to resolve issues promptly.
Bed & Breakfast Worker
Walkabout Inn
Lancaster, PA
03.2017 - 12.2017
- Managed daily operations ensuring efficient guest service and satisfaction.
- Monitored inventory levels, restocking supplies as needed for seamless operations.
- Oversaw cleanliness and organization of public areas, ensuring compliance with health standards.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Implemented improved processes for check-in/check-out procedures enhancing efficiency.
Jewelry Liasion
Jared Jewelry Store
Lancaster, PA
10.2014 - 04.2016
- Facilitated communication between departments to enhance customer service experience.
- Coordinated promotional events and product launches to increase brand visibility.
- Assisted customers with inquiries, ensuring satisfaction through effective problem-solving.
- Worked with other store associates to ensure customer satisfaction
Education
Garden Spot High School
New Holland, PAComparative Religions; Math Course
Tucson Community College
Tucson, AZCompletion of Course - Introductory Computer Class
Brownstown Vo-Tech School
Brownstown, PASkills
- Patience and tolerance
- Leadership qualities
- De-escalation techniques
- Exceptional customer service
- Cash handling
- Professional appearance
- Sales techniques
- Suggestive selling
Certification
CPR certification September 2025
Timeline
Cafeteria Monitor
Bethany School District
08.2025 - Current
Bed & Breakfast Worker
Walkabout Inn
03.2017 - 12.2017
Jewelry Liasion
Jared Jewelry Store
10.2014 - 04.2016
Garden Spot High School
Comparative Religions; Math Course
Tucson Community College
Completion of Course - Introductory Computer Class
Brownstown Vo-Tech School