GAIL A. LOW
Cincinnati,Ohio
Summary
Results-driven Account Manager with over 10 years of experience managing diverse client portfolios and enhancing client retention. Managed up to 40 active accounts while providing strategic advisory services and collaborating with cross-functional teams to drive growth and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Health Consultant
Private Practice Health
Cincinnati, OH
10.2016 - Current
- Educated clients and families on treatment plans and outcomes, enhancing understanding and engagement throughout care.
- Coordinated with internal teams and external organizations to facilitate seamless service delivery and continuity of care.
- Trained and guided multidisciplinary groups to improve team effectiveness and ensure high service quality.
Registered Nurse
Beckett Springs Hospital
West Chester, OH
09.2019 - 05.2020
- Partnered with patients and families to educate on treatment options, outcomes, and care plans, enhancing understanding and engagement.
- Managed multiple priorities while ensuring adherence to care plans, medications, and patient education, maintaining high standards of care.
- Collaborated with multidisciplinary teams to assess needs, coordinate services, and deliver consistent, high-quality care.
- Trained new staff on updated procedures, fostering operational consistency and enhancing client experience.
Registered Nurse
Lindner Center of Hope
Cincinnati, OH
09.2016 - 10.2018
- Prioritized client education and engagement to empower patients in prevention strategies, promoting positive long-term health outcomes.
- Conducted comprehensive assessments and collaborated with treatment teams to tailor services to individual client goals, enhancing care effectiveness.
- Maintained ongoing communication with stakeholders to ensure seamless continuity of care and enhance client satisfaction.
Account Executive
The Berry Company
Cincinnati, OH
08.2008 - 01.2011
- Developed account strategies based on consumer insights and performance metrics to enhance client sales growth and brand visibility.
- Served as primary day-to-day contact for client accounts, fostering partnerships and coordinating cross-functional efforts to support retention and growth.
- Managed delivery of integrated advertising campaigns for client accounts, ensuring alignment with digital and media initiatives.
National Account Executive
The Cincinnati Enquirer
Cincinnati, OH
03.2006 - 07.2008
- Acquired and managed national and regional client accounts, fostering long-term relationships that resulted in increased repeat business.
- Owned a portfolio of client accounts, ensuring high performance, client engagement, and satisfaction.
- Coordinated account-level sales programs to identify revenue opportunities and enhance client profitability.
Account Manager
CBS Radio
Cincinnati, OH
10.2003 - 02.2006
- Strengthened loyalty and supported renewals by building trusted relationships with recurring clients.
- Supported long-term account growth and stability by managing ongoing client engagement.
- Guided clients toward solutions aligned with business goals by leveraging in-depth knowledge of product offerings.
Education
MBA - Business Administration
Xavier University
Cincinnati, OHBBA - Accounting
University of Cincinnati
Cincinnati, OHBachelor of Science - Nursing
University of Cincinnati
Cincinnati, OHundefined
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Skills
- Portfolio management
- Strategic account planning
- Consultative selling
- Client enablement
- Stakeholder communication
- Cross-functional collaboration
- Executive-level presentations
- Process improvement
- Problem solving
- Relationship building
Timeline
Registered Nurse
Beckett Springs Hospital
09.2019 - 05.2020
Health Consultant
Private Practice Health
10.2016 - Current
Registered Nurse
Lindner Center of Hope
09.2016 - 10.2018
Account Executive
The Berry Company
08.2008 - 01.2011
National Account Executive
The Cincinnati Enquirer
03.2006 - 07.2008
Account Manager
CBS Radio
10.2003 - 02.2006
MBA - Business Administration
Xavier University
BBA - Accounting
University of Cincinnati
Bachelor of Science - Nursing
University of Cincinnati