Gaiso Qadiri
Stafford,VA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Polo Raph Lauren
Woodbridge , VA
03.2023 - 06.2024
- Stocked shelves with merchandise according to company standards.
- Operated point-of-sale systems accurately to process payments from customers.
- Tracked inventory levels throughout the day and restocked items as needed.
- Organized displays to attract customers and promote sales.
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Assisted in organizing special events such as fashion shows or promotional activities.
- Maintained a neat and organized sales floor.
- Operated the cash register to complete transactions.
- Conducted price comparisons between similar items from different stores upon customer request.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
Department Manager
Walmart
Woddbridge, VA
05.2018 - 09.2022
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Participated actively in strategic planning sessions with top executives from different divisions.
- Monitored daily sales figures to track trends in customer buying behavior.
- Resolved customer complaints and issues promptly and professionally.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns quickly and accurately according to company policy.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Assisted with store displays and window dressing as needed.
- Received and processed incoming shipments of merchandise.
- Ensured that all products were labeled properly before stocking the shelves.
- Participated in physical inventories of stock on hand periodically.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Sorted returned merchandise for restocking or disposal.
- Recorded quantity, type and value of materials or items received.
Stocker in Dallas Airport
Dallas Airport
Dallas City, Virginia
02.2016 - 12.2017
- Maintained food preparation areas in a clean, safe and sanitary condition.
- Kept records of amount of food used each shift for inventory purposes.
- Maintained compliance with all food safety regulations related to handling and storing meat products.
- Ensured compliance with local health codes during food service operations within the facility.
- Reviewed food orders from vendors to ensure accuracy before approving payment transactions.
- Trained new employees in preparation, handling, and storage procedures for seafood products.
- Labeled all stored foods with date received information for quality control purposes.
- Assisted with food preparation as needed.
- Provided customer service training to all new hires in the food and beverage department.
- Designed menus for special events that meet dietary requirements and food safety standards.
Education
Associate of Science -
Northern Virginia Community College
Woodbridge, VA11-2025
Skills
- Customer Service
- Order Processing
- Display Setup
- Regulatory Compliance
- Money Handling
- Upselling strategies
- Self-Checkout Assistance
- Stocking and Receiving
- FLUENT IN ENGLISH
- Sales expertise
- Teamwork and Collaboration
- Cash Register Operation
- Sales Goals Attainment
- Point of sale systems
- Teamwork
- Problem-Solving
- Retail Store Operations
- Time Management
- Customer Assistance
- Cash Handling
- Flexible Schedule
- Customer Engagement
- Store maintenance
- Fitting room maintenance
- Product Demonstrations
Languages
English
Full Professional
Farsi
Native/ Bilingual
Timeline
Retail Sales Associate
Polo Raph Lauren
03.2023 - 06.2024
Department Manager
Walmart
05.2018 - 09.2022
Stocker in Dallas Airport
Dallas Airport
02.2016 - 12.2017
Associate of Science -
Northern Virginia Community College
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