Summary
Overview
Work History
Education
Skills
Timeline
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Gale Shields

Gale Shields

Indianapolis,IN

Summary

Accomplished, passionate and highly driven Sales and Business Developement Professional credited with 22 years of progressive experience in Sales and hands on Service. Reputation as a self-directed professional with excellent persuasive, presentation and negotiation skills. Recognized for exceptional interpersonal skills, positive attitude, self-motivated, commitment to excellence, able to work under pressure.

Overview

13
13
years of professional experience

Work History

Clinic Director

LightRx Face and Body
Indianapolis, IN
03.2016 - Current
  • Created and maintained budgets for clinical operations, including monitoring expenditures and revenues.
  • Directed the recruitment, hiring, training, evaluation and supervision of clinical staff.
  • Oversaw ordering, purchasing and maintenance of clinical equipment.
  • Tracked, organized and counted clinic stock and supplies.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Performed sales consultations and educated clients on products and services.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.

Medical Aesthetician

Kurr Med Spa
Carmel, IN
02.2015 - 03.2016
  • Provided medical grade facials, chemical peels, dermaplaning, microdermabrasion, laser treatments, and other skincare services.
  • Assisted in the development of customized treatment plans to meet client needs.
  • Educated patients on proper pre-and post-treatment care instructions.
  • Promoted patient education of skincare to enhance patient confidence and reinforce therapy.

Medical Aesthetician

Dermatology of Southern Indiana
Bloomingdale, IN
03.2012 - 02.2015
  • Provided medical grade facials, chemical peels, dermaplaning, microdermabrasion, laser treatments, and other skincare services.
  • Instructed patients on proper skincare techniques and provided education regarding skin diseases.
  • Supported profitability by upselling products and services and processing sales.

Medical Aesthetician

Phases Med Spa (Dr Turkle))
Indianapolis, IN
03.2011 - 03.2012
  • Performed skin analysis, consulted with clients on treatments and products, and recommended appropriate aesthetic services.
  • Provided medical grade facials, chemical peels, dermaplaning, microdermabrasion, laser treatments, and other skincare services.
  • Educated patients on proper pre-and post-treatment care instructions.
  • Performed facial treatments on clients to correct and prevent skin conditions, microdermabrasion, laser resurfacing, chemical peels and Thermage.

Education

Esthetics License - Master Aesthetician

Empire Beauty School
Indianapolis, IN
11-2001

Skills

  • Operations Management
  • Employee Training
  • Solution Selling
  • Sales Team Training
  • Exceeds Sales Goals
  • Sales Coaching
  • Promotional Sales Events
  • Goal Setting
  • Customer Service
  • Relationship Building
  • Laser Hair Removal Expertise
  • Microdermabrasion Treatments
  • HydraFacials
  • Ultherapy Treatment
  • Certified with Cutera l, Sciton, Lumenus, Candela, Cynosure, Ulthera, InMode, Venus, CoolSculpt, HydraFacial, TCA, and Sofwave

Timeline

Clinic Director

LightRx Face and Body
03.2016 - Current

Medical Aesthetician

Kurr Med Spa
02.2015 - 03.2016

Medical Aesthetician

Dermatology of Southern Indiana
03.2012 - 02.2015

Medical Aesthetician

Phases Med Spa (Dr Turkle))
03.2011 - 03.2012

Esthetics License - Master Aesthetician

Empire Beauty School
Gale Shields