Galen Drennan

• Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
• Increased overall revenue by upselling additional services and products during routine maintenance visits.
• Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
• Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
• Ensured compliance with industry regulations by staying current on relevant updates and adjusting company policies accordingly.
• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and develop effective and practical solutions.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

Managed several Electrical Construction projects in the $50K - $2M range. The type of work varied from School Remodels to Multi Family Construction.

• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Reported regularly to managers on project budget, progress and technical problems.
• Adhered to budget requirements with excellent planning and consistent expense monitoring.
• Maintained open communication by presenting regular updates on project status to customers.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Managed all phases of projects from procurement to commission.
• Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
• Provided management for internal personnel, contractors and vendors.
• Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
• Identified, reviewed and applied policies and procedures.
• Identified plans and resources required to meet project goals and objectives.
• Drove team success through shared vision and recognition of quality performance.
• Fostered relationships with vendors to foster positive working relationships.

• Provided direct supervision to (8) Electricians during remodel of Denver Museum of Nature and Science.
• Verified completed projects met approved time, quality and cost estimates.
• Evaluated incoming materials for quality and amounts ordered.
• Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
• Reviewed project details to specify correct materials and equipment for job sites.
• Established clear priorities and production quality standards.

Provided cradle to grave management of projects $0-$2M in the Service and Facilities department.

• Educated key personnel in appropriate production methods to achieve expectations and meet quality control standards
• Maintained strict budgetary control on Special projects and working with project teams to track costs and control expenditures without sacrificing quality
• Developed and initiated projects, including managing costs, schedule and performance to ensure timely completion
• Adhered to all safety protocols, including OSHA regulations and SDS document requirements
• Led 5-15 project teams concurrently for Service and Facility Departments
• Assisted in coordinating activities, updating team members and managing inquiries for consistent delivery of quality products and services
• Assisted in coordinating activities, updating team members and managing inquiries for consistent delivery of quality products and services
• Drafted intensive work scopes and estimates to detail improvements for bids
• Scheduled material deliveries
• Identified issues and implemented appropriate solutions to ensure quick and effective remediation
• Managed up to 30 team professionals and outside contractors and vendors
• Updated project plans based on changing objectives, specifications and staff availability
• Ensured project compliance and reviewed contractor scope, materials and pricing take-off for competitive bidding