Galen Galloway
Encinitas,CA
Summary
HOBBIES Fishing is my favorite hobby and I've been playing tennis and soccer for years.
Overview
18
18
years of professional experience
Work History
MEDICAL OFFICE ASSISTANT
Well Medical Center
12.2018 - Current
- Operated a multi-line phone system with a group of eight colleagues in order to primarily manage patient concerns, schedule visits and procedures, record information to forward to the physicians, and communicate with other medical providers and insurance companies
- Learned to quickly get necessary information from patients in a professional, cordial and necessary manner, wherein I became familiar with medical terminology to synthesize and relay the information most pertinent to their physicians
- Called patients directly to follow up on referrals from other physicians to determine if the patients wanted to schedule an in-office consultation
- Gained competency in numerous electronic platforms for patient care:
- Collaborate MD Scheduling to schedule consultations, pre-operation visits, and post-operation follow-ups; PBO to compile patient medical record charts which consist of patient contact information, medical history, lab tests, imaging scans, and insurance information; Epic for surgery scheduling; ScanSnap to scan paper records into PBO before shredding;
- HumbleFax to send requested patients’ information to their other medical providers and medical insurance companies
- Became fluent with the medical privacy guidelines under the Health
- Insurance Portability and Accountability Act (HIPAA) in order to protect the privacy rights of all patients
- Called medical insurance companies to get prior authorizations to approve payment for patient visits and procedures
- Worked with insurance companies to correct discrepancies in medical procedure codes and charges
- Paid bills and negotiated payments with contracted companies for the business
- Greeted patients in a friendly and welcoming manner into the waiting room when they came in for office visits, in which time I got the respective medical chart ready for the physician before accompanying them to their exam room and then letting the physician know the patient was ready to be seen
- Cleaned the exam rooms after each patient visit according to COVID-19 protocol compliance
BRIDGES TO BACCALAUREATE SCHOLAR, Minority Sciences Program UC Irvine School Of Bio
06.2021 - 08.2021
- Conducted endocannabinoid research in the Department of Neuroscience and Biology with guidance from PI Dr
- Daniele Piomelli and Post-doctoral scholars Dr
- Alex Tagne and Dr
- Yannick Fotio
- Participated in weekly journal club meeting to share research updates with fellow research scholars
- Attended the MSP Seminar Series to learn of published research from
- PhDs of a variety subfields of the biological sciences
- Presented research conducted at the Bridges Research Symposium
- Attended Responsible Conduct of Research Panel Presentations
- Submitted a 5-page scientific research report to the NIH on research conducted
- Contributed to and actively participated in research conception, design and execution to address defined problems.
POOL LIFEGUARD, St. Vincent's
06.2013 - 08.2013
- Tested pool quality and watched over the safety of pool attendants, particularly elders and children at a non-profit subsidized housing community
- Obtained pool lifeguard certification, which included CPR and AED training
- Learned and maintained proficiency in first responder skills such as First
- Aid and CPR to offer individuals in distress optimal support.
PHYSICIAN SHADOW, Scripps Memorial Hospital
06.2009 - 08.2009
- Observed medical procedures and became familiar with both medical terminology and patient care procedures
- Evaluated patient histories, complaints and current symptoms.
GROUNDSKEEPER
San Diego County Fairgrounds
06.2008 - 07.2008
- Cleaned the fairgrounds of litter to maintain a sanitary environment for visitors
- Cleared public and private areas of debris before and after events.
ER ASSISTANT
Scripps Memorial Hospital
01.2006 - 01.2008
- Attended basic needs of patients
- Sanitized workspaces before and after patient visits.
Education
Bachelor of Arts - Sociology
University of California Santa Barbara
12.2023
No Degree - Chemistry
MiraCosta College Honors Scholar
Cardiff By The Sea12.2020
High School Diploma -
San Dieguito High School Academy
Encinitas06.2010
Lifeguarding With CPR/AED -
National CPR Foundation
Goleta, CA03.2022
COVID-19 Contact Tracing -
Johns Hopkins Coursera
Contact Tracing COVID-19 -
Johns Hopkins Coursera
Skills
- SKILLS Typing proficiency and fluency in
- MS
- Word, Excel, and Powerpoint
- Programming skills in C and Python
- Strong verbal communication, writing,
- And interpersonal skills
- Familiarity with medical terminology and
- Practices as well as medical computer
- Programs
Additional Information
- I come from a family of medical practitioners and have experience volunteering, physician shadowing, and working in ER, OR, and clinical office settings.
Timeline
BRIDGES TO BACCALAUREATE SCHOLAR, Minority Sciences Program UC Irvine School Of Bio
06.2021 - 08.2021
MEDICAL OFFICE ASSISTANT
Well Medical Center
12.2018 - Current
POOL LIFEGUARD, St. Vincent's
06.2013 - 08.2013
PHYSICIAN SHADOW, Scripps Memorial Hospital
06.2009 - 08.2009
GROUNDSKEEPER
San Diego County Fairgrounds
06.2008 - 07.2008
ER ASSISTANT
Scripps Memorial Hospital
01.2006 - 01.2008
Bachelor of Arts - Sociology
University of California Santa Barbara
No Degree - Chemistry
MiraCosta College Honors Scholar
High School Diploma -
San Dieguito High School Academy
Lifeguarding With CPR/AED -
National CPR Foundation
COVID-19 Contact Tracing -
Johns Hopkins Coursera
Contact Tracing COVID-19 -
Johns Hopkins Coursera
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