GALEN GRUND

________________________________________________________

Selected by senior leadership to consolidate and modernize 14 enterprise shipping, tracking, and document applications—spanning print/mail, express and armored shipping, internal mailroom logistics, forms management, and ancillary services—by leading four cross-functional engineering teams across the U.S. and multi-national teams.

________________________________________________________

Print and Mail

• Engineered dynamic print-and-mail orchestration layer that routes 95% of outbound documents in real-time based on-site capacity and cost thresholds, enabling automated failover between internal and external vendors, and driving a projected 25% reduction in operational expenses. The applications handle 15–20 million documents per month.
• Spearheaded the database modernization program, migrating all DB2 instances to PostgreSQL to eliminate multi-million-dollar licensing fees, streamline maintenance, and conduct a MongoDB proof-of-concept to validate a scalable NoSQL foundation for future big-data initiatives.
• Architected the transition from legacy composition pipelines to an Apache Kafka–based streaming platform, boosting file delivery throughput by 40%, improving fault tolerance, and ensuring near-zero downtime for high-volume workloads.

Shipping and Tracking

• Automated end-to-end USPS electronic Return Receipt (eRR) processing via RESTful APIs, cutting related shipping costs by 60%, and accelerating mail reconciliation cycles.
• Migrated express shipping engine from an on-premises web API to a fully managed AWS SaaS solution, doubling transactional throughput, achieving 99.9% SLA compliance, and offloading 100% of maintenance while supporting 3.5 million shipments annually.
• Unified five disparate shipping and tracking applications into a single Outlook-style UI and shared codebase, halving support costs and reducing new user onboarding time by 40%, while handling an average of 3.5 million shipments per year.
• Delivered AI-augmented in-house express shipping emulator—30–40% of its code generated via machine learning—that eliminated third-party dependencies, and accelerated the development timeline by over 12 months.

Forms Management

• Defined strategic roadmap and secured executive funding to converge mainframe and .NET forms management systems into a single modern platform, projected to reduce support overhead by 40% and enhance developer agility.

• Led development team to create applications for consolidating loan accounting of acquired portfolios.
• Provided technical guidance for SPA application within Structured Transactions Technology group.
• Designed and developed treasury application compliant with Financial Accounting Standards 91 (FAS 91).
• Automated fee amortization calculations for Wachovia mortgage loans, enhancing accuracy.
• Updated Oracle Financial GL accounts to streamline manual processes.
• Delivered post-World Savings conversion support through SQL Server Integration Services (SSIS) packages.
• Implemented backup and archiving solutions for Legacy World Savings SQL servers.
• Generated SQL Server Reporting Services (SSRS) PDF documents to document past Safe Deposit Box system.

• Led merging of World Savings branch applications into Wachovia enterprise system.
• Guided development and implementation of teller solution using EDS SELLSTATION 5.0 for over 260 branches.
• Facilitated creation of transitional desktop image to integrate World Savings applications with Wachovia's systems.
• Delivered SQL Server performance optimization for World Savings ALPS loan system.
• Provided technical support for resolution of branch operational issues.

• Contributed to all solution life cycle stages for EDS' Financial Industry Solution Center.
• Delivered over $20 million in annual revenue through innovative applications for financial institutions.
• Guided large financial institutions in adopting EDS SELLSTATION 5.0 .NET framework for new account and teller solutions.
• Developed multiple banking solutions using the SELLSTATION .NET framework for Korea First Bank over a three-year period.
• Reengineered 1,700 retail branch systems for Scotiabank of Canada to deliver services through Citrix/Remote Desktop Services (RDS) technology for a $1 billion outsourcing project.
• Collaborated with State Farm Insurance to integrate new banking services into existing architecture.
• Developed an architectural proof of concept for Bank One (JPMorgan Chase), achieving all project objectives.
• Partnered with A.T. Kearney to modernize branch environments for SouthTrust/Wells Fargo.