Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
Languages
Timeline
Generic

Galen Jones

Midland,GA

Summary

Cybersecurity graduate with hands-on experience in threat detection and incident response, seeking a Security Analyst role to leverage my skills in improving organizational security posture.

Overview

2
2
years of professional experience
1
1
Certification

Work History

System Support Analyst

Southern Company
Atlanta, GA
05.2023 - Current
  • Worked closely with Business Process Managers, Business Process Leads, Quality Assurance Analysts, Developers, and Business Subject Matter Experts to understand the business and technical requirements of the business and technical processes with implementing the new Customer Preference Center solution and related processes, translate them into technical requirements, and facilitate the testing, documentation, and defect resolution of these requirements.
  • Implemented multiple applications, including the replacement of our meter data management (MDM) and customer service systems (CSS) with a new, Oracle Customer Information System (CIS) called Customer to Meter (C2M).
  • Assisted Business Process Leads in detailing business requirements, refining user stories, documenting acceptance criteria, and breaking use cases to user stories and defining business rules and scenarios.
  • Gathered and assisted in translating user stories and use cases into test conditions and expected results for product and user acceptance testing
  • Worked closely with other ASCEND members to identify, track, and resolve defects

Security Operations and Infrastructure Intern

Southern Company
Atlanta, Georgia
01.2023 - 05.2023
  • Worked in assigned roles to facilitate mitigation and detection of threats to southern Company.
  • Developed and enhanced playbooks and procedures as needed for focused projects.
  • Assisted with the development of SOC detections / uses cases. Used MITRE Attack Framework Security Orchestration Automation and Response (SOAR) team's strategy for security automations and response platform improvements
  • Developed and executed SPLUNK queries to analyze system data and identify security threats, enhancing threat detection capabilities
  • Monitored and resolved blocked ports in firewalls to maintain network security and prevent unauthorized access, ensuring uninterrupted business operations
  • Contributed to information security policies and standards, procedures and other documentation as needed to improve information security capabilities.
  • Participated in program improvement for future interns. This included internship socials and meetings with the Southern Company internship committee.

Network Security Intern

Koch Industries
Wichita, KS
05.2022 - 08.2022
  • Implement network segmentation, data encryption, employee training and awareness, PAM and SIEM solutions to uncover vulnerabilities and improve security posture
  • Automated security alerts, enhanced intrusion detection systems, improved network monitoring tools and implemented multi-factor authentication for products to optimize work processes
  • Participate in creating Information Security policies, standards, procedures, best practices and provide guidance on applying them to the environment.
  • Quickly adapt to new systems and products according to business requirements and collaborate within the team to effectively accomplish project objectives
  • Create security policy compliance and training and awareness reports in addition to security incident reports
  • Remediated social engineering vulnerabilities, weak passwords, misconfigurations, and outdated software

Education

Bachelor of Science - Cybersecurity

Middle Georgia State University
Macon, GA
05-2023

Skills

  • Disaster Recovery
  • System monitoring
  • Mobile Device Management
  • Scripting Languages
  • SIEM
  • Splunk
  • Microsoft
  • Oracle
  • SQL
  • Python
  • Visio
  • Palo Alto Networks
  • CrowdStrike
  • Zscaler
  • Microsoft Sentinel
  • ProofPoint
  • Communication
  • Problem Resolution

Accomplishments

  • Dean's List Scholar GPA - 3.5
  • Magna Cum Laude
  • National Society of Leadership and Success (NSLS) - NSLS provides a leadership program that helps students achieve personal growth and career success.
  • CyberKnights CTF Club- CTF competitions are a fun way to advance, challenge, and prove your cybersecurity skills. You can compete individuals or as a team. https://studentweb.mga.edu/randall.callihan/mga_cyberknights/index.html

Certification

CompTIA Security+ - February 2023

CompTIA Network+ May 2023

CompTIA CySA+ December 2023

CSAP - December 2023

ISC2 Candidate - April 2024

Languages

English
Professional

Timeline

System Support Analyst

Southern Company
05.2023 - Current

Security Operations and Infrastructure Intern

Southern Company
01.2023 - 05.2023

Network Security Intern

Koch Industries
05.2022 - 08.2022

Bachelor of Science - Cybersecurity

Middle Georgia State University

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Galen Jones