Galilea De Anda
San Antonio
Summary
Professional with strong expertise in property management and leasing. Known for driving occupancy rates and ensuring tenant satisfaction. Strong focus on team collaboration, adaptability, and achieving results. Proficient in client relations, contract negotiations, and market analysis. Trusted for reliability and effective communication. Consistently meets or exceeds leasing goals under pressure during high-stakes property takeovers and lease-up phases.
Overview
3
3
years of professional experience
Work History
Leasing Agent
Bellaire Multifamily Management
07.2024 - Current
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Recruited new residents through website advertising and marketing.
- Invited prospects to fill out application upon completion of property tour.
- Greeted clients, showed apartments, and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Generated leads for sales and rental properties through cold calls and referrals.
- Collected rent and tracked resident payments and information in computer system.
Leasing Agent
Prospera HCS
04.2023 - 04.2024
- Distributed and followed up on tenant renewal notices.
- Participated in property inspections to prepare for move-ins and move-outs.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
- Maintained detailed records of all leasing transactions for easy access during audits or internal reviews.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Server
Taurinos Mexican Restaurant
12.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Contributed to inventory management by monitoring stock levels.
Leasing Agent
Marbella
02.2022 - 08.2022
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Education
High School Diploma -
Dillard McCollum High School
San Antonio, TX06-2020
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Lease preparation
- Background checks
- Move-in coordination
- Property management
- Property tours
- Administrative support
- Lease administration
- Application management
Languages
Spanish
Native or Bilingual
Timeline
Leasing Agent
Bellaire Multifamily Management
07.2024 - Current
Leasing Agent
Prospera HCS
04.2023 - 04.2024
Server
Taurinos Mexican Restaurant
12.2022 - 03.2023
Leasing Agent
Marbella
02.2022 - 08.2022
High School Diploma -
Dillard McCollum High School
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