Summary
Overview
Work History
Education
Skills
Timeline
Generic

Galilea Silva

Royse City,TX

Summary

Dynamic and dedicated professional with experience at Van Chan's, excelling in customer service and conflict resolution. Proven ability to train teams and enhance operational efficiency while ensuring safety compliance. Recognized for fostering positive environments and providing exceptional support, demonstrating both organizational skills and patience in high-pressure situations.

Overview

4
4
years of professional experience

Work History

Childcare Volunteer

Iglesia De Dios Centro Evangelistico Familiar
Fate, Texas
06.2024 - Current
  • Supervised children's activities during church events and gatherings.
  • Maintained a safe and clean environment for children during playtime.
  • Communicated effectively with parents about children's daily activities and needs.
  • Supported staff in implementing child development strategies and guidelines.
  • Assisted childcare staff with preparing activities and materials for daily tasks.
  • Improved children's self-esteem with supportive care and positive reinforcement.
  • Provided one-on-one attention to individual students who required extra help or guidance.

Cashier Team Lead

Van Chan's
Rockwall, Texas
05.2021 - 02.2023
  • Trained new cashiers on register operations and customer service standards.
  • Managed daily cash drawer reconciliation and addressed discrepancies promptly.
  • Resolved customer complaints effectively, maintaining the restaurant's reputation for service.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Coordinated with others when additional support was needed during peak hours.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Ensured compliance with all safety regulations while performing tasks.
  • Answered customer questions and provided restaurant information.

Education

Bachelor of Science - Biology

The University of Texas At Arlington
Arlington, TX
05-2026

Skills

  • Customer service
  • Proficient Spanish
  • Safety compliance
  • Organizational skills
  • Patience and empathy
  • First aid and CPR

Timeline

Childcare Volunteer

Iglesia De Dios Centro Evangelistico Familiar
06.2024 - Current

Cashier Team Lead

Van Chan's
05.2021 - 02.2023

Bachelor of Science - Biology

The University of Texas At Arlington
Galilea Silva