Overview
Work History
Education
Certification
Timeline
Generic

Galina Hampton

Valparaiso,FL

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
03.2022 - Current
  • Carefully measures and counts prescriptions, prepares and prints labels, and fills 200-300 prescriptions daily
  • Assists customers by inputting prescriptions, answering questions, billing insurance, and handling payment
  • Manages phone calls across many lines, answering questions and resolving all patient concerns
  • Engages in collaborative discussions with doctors and nurses regarding mutual patients' prescriptions to ensure comprehensive and coordinated healthcare delivery
  • Completed on-the-job training to obtain immunization certification. Administers vaccinations while ensuring compliance with healthcare protocols
  • Assisting the pharmacy leadership team (Pharmacy Manager, and/or Pharmacist) with delegated administrative tasks including reviewing store communications and completing tasks, tracking completion of pharmacy team compliance training, and similar activities
  • Overseeing pharmacy ordering, and coaching the pharmacy support team to the highest standards of day-to-day inventory management practices
  • Partnering with the entire pharmacy team to improve overall inventory excellence, enabling them to have the right medications in stock at the right time for the right patients
  • Partnering with the pharmacy leadership team and local trainer to support the onboarding, training, and development of new hires in the pharmacy, including responsibility for supporting thorough completion of all modules and on-the-job-training (OJT) sessions and providing day-to-day support for new pharmacy hires throughout their onboarding
  • Demonstrating growth mindset for oneself and the team; providing constructive feedback in a supportive and respectful manner to all team members, in service of improving the work environment and team dynamics
  • Understands and follows applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles; complying with CVS policies and procedures to ensure and protect patient safety, privacy and security.
  • Where allowable by law and supported by required training and certification, delivers additional patient health care services to support the health and wellness of the community
  • Works effectively with store management and store crews
  • Supervises the store's crew through assigning, directing and following up all activities (i.e receives/unloads delivery truck, daily/weekly tasks, etc.)
  • Effectively communicates information both to and from store management and crews
  • Assists customers with their questions, problems and complaints; escalating to Store or Pharmacy Manager where necessary
  • Handles all customer relations issues in accordance with company policy.

Shift Supervisor

CVS Pharmacy
07.2021 - 03.2022
  • Led the store staff, ensured that store operations run smoothly, and was responsible for ensuring the completion of all opening and closing procedures
  • Assisted customers with their questions, problems and complaints
  • Handled all customer relations issues in accordance with company policy
  • Maintained customer/patient confidentiality.

City of Destin Parks and Recreation Employee

City Of Destin
02.2021 - 07.2021
  • Supervised campers and ensured their safety, development, growth, skill achievement, and general well-being
  • Planned, led and implemented camp programs
  • Guided and taught a range of activities
  • Followed safety and emergency procedures and guidelines
  • Assisted event planning, set-up and organizing vendors.

Marina Dispatch (Front Office)

Legendary Marina
06.2018 - 11.2019
  • Coordinated and scheduled boat lunches
  • Processed debit, credit, and cash payments
  • Charged and monitored fuel sales
  • Balanced sales, zeroed-out the register, and closed the business at the end of the day without supervision
  • Provided customer service via phone, email, and in person
  • Answered questions, addressed concerns, identified and resolved any issues with minimal supervision.

Education

Northwest Florida State College Radiography Program
Niceville, FL
05.2025

Northwest Florida State College
Niceville, FL
05.2025

High School Diploma -

Niceville High School
Niceville, FL
06.2021

Certification

-American Heart Association Basic Life Support (CPR and AED) Program Certification

-Licensed Florida Pharmacy Technician with Immunization Administration Certification

Timeline

Lead Pharmacy Technician

CVS Pharmacy
03.2022 - Current

Shift Supervisor

CVS Pharmacy
07.2021 - 03.2022

City of Destin Parks and Recreation Employee

City Of Destin
02.2021 - 07.2021

Marina Dispatch (Front Office)

Legendary Marina
06.2018 - 11.2019

Northwest Florida State College Radiography Program

Northwest Florida State College

High School Diploma -

Niceville High School

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Galina Hampton