Galisa Franklin
Memphis,TN
Summary
Dynamic leader with proven expertise as a Shipping and Receiving Coordinator , honored at NFI INDUSTRIES and other notable companies. Excelled in enhancing warehouse operations and safety, achieving significant improvements in shipment coordination and team efficiency. Skilled in Microsoft Excel , WMS and SAP, with a strong focus on conflict management and operational excellence.
Overview
13
13
years of professional experience
Work History
Shipping and Receiving Coordinator
NFI INDUSTRIES
06.2023 - Current
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Reviewed paperwork to determine priorities and set schedules.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Handled day-to-day shipping and receiving overseeing more than 14 trucks per day.
Shipping Coordinator
McCormick & Schmick's Seafood & Steaks
08.2019 - 07.2023
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Reviewed paperwork to determine priorities and set schedules.
- Handled day-to-day shipping and receiving overseeing more than 12 truck loads per day.
Team Leader
Nike
02.2016 - 05.2019
- Assisted in recruitment to build team of top performers.
- Frequently inspected production area to verify proper equipment operation.
- Maintained database systems to track and analyze operational data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Supervisor
Carrier
08.2011 - 12.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Bachelor of Science - Business Administration And Management
RUST COLLEGE
Holly Springs, MS09.2028
High School Diploma -
H.W.Byers High School
Holly Springs, MS05.2010
Skills
- Shipping and receiving
- Safety and compliance
- Shipment coordination
- Microsoft , Excel , SAP expert
- Warehouse operations
- OSHA safety trained
- Team supervision
Accomplishments
Becoming a Supervisor after working 2.5 year
Timeline
Shipping and Receiving Coordinator
NFI INDUSTRIES
06.2023 - Current
Shipping Coordinator
McCormick & Schmick's Seafood & Steaks
08.2019 - 07.2023
Team Leader
Nike
02.2016 - 05.2019
Supervisor
Carrier
08.2011 - 12.2016
Bachelor of Science - Business Administration And Management
RUST COLLEGE
High School Diploma -
H.W.Byers High School
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