Galo Medialdea
Summary
As a District Manager at NW Cellular, I oversee the operations, sales, and customer service of 14 retail locations across the state, ensuring compliance, profitability, and growth. With 9+ years of Management, I have been able to train and develop new hires and existing staff on the best practices and tools for mobility solutions and services. I am passionate about delivering excellent service and creating value for customers, owners, and investors. I have over three years of experience in retail and property management, having previously worked as a General Manager at The Aaron's Company, Inc. and a Property Manager at LifeStorage. In these roles, I increased the revenue by 15%, reduced the turnover rate by 20%, and improved the customer satisfaction score by 10%, with the help of my dedicated and talented teams. I have also developed strong skills in planograms, sales development, and leasing. I am always eager to learn new skills and grow professionally in the field of retail and property management.
Overview
8
8
years of professional experience
Work History
Chief Operating Officer
Peak Performance Strategies LLC.
04.2024 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Drove revenue growth with the successful launch of new products and services to meet customer needs.
- Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
District Manager
NW Cellular
04.2024 - Current
- Successfully led a team of store managers and staff members across multiple locations, driving sales growth by 15% within one year
- Developed and implemented district-wide operational procedures and initiatives to improve efficiency and reduce costs
- Conducted regular store visits to provide support, training, and performance feedback to ensure consistent customer service and adherence to company standards
- Managed P&L responsibilities for the district, meeting or exceeding budgeted sales, profit, and expense goals
- Collaborated with regional and corporate leadership to align on strategic goals, marketing initiatives, and sales promotions for the district.
District Manager
Spearhead Mobility
05.2023 - 03.2024
- Led a team of 10 store managers to achieve a 15% increase in sales revenue over a 6-month period
- Developed and implemented district-wide training programs resulting in a 20% improvement in employee productivity and performance.
General Manager
The Aaron's Company, Inc.
03.2022 - 05.2023
- Oversaw all operational aspects of the business, including budgeting, financial forecasting, and KPI tracking to drive profitability and efficiency
- Developed and implemented strategies to increase revenue and improve brand visibility, resulting in a 20% growth in sales within the first year
- Maintained strong vendor and client relationships, negotiating contracts and partnerships to secure competitive pricing and streamline supply chain processes
- Implemented effective cost-saving measures and process improvements, resulting in a 15% reduction in operating expenses while maintaining high quality standards.
Property Manager
LifeStorage
08.2021 - 03.2022
- Conducted regular property inspections to identify maintenance needs and ensure properties are up to safety and compliance standards
- Developed and executed marketing strategies to attract new tenants, resulting in a 10% increase in occupancy rate within the first 6 months.
Co-Owner
Stanced Placements
05.2020 - 10.2021
- Collaborated with fellow co-owner to establish strategic direction and business goals for the company
- Managed day-to-day operations and oversee all aspects of the business, including sales, marketing, and financial planning.
District Manager
T-Mobile by Titan Mobile
01.2019 - 05.2021
- Developed and implemented strategies to improve operational efficiency, resulting in a 20% reduction in costs
- Led a team of 10 store managers across multiple locations to achieve and exceed sales targets by 15% annually.
Traveling Manager
Sprint By C&C Communications
06.2016 - 01.2019
- Successfully managed multiple remote teams across different locations, ensuring consistent performance and adherence to company standards.
Education
High School Diploma -
Hudson's Bay High School
12.2014
Skills
- Regulatory Requirements
- Operational Excellence
- New Business Opportunities
- Operations Management
- Cross-Functional Teamwork
- Strategic Planning
- Process Improvement
- Executive Leadership
- Performance Management
- Cost savings and reduction
- Operations Oversight
- Personnel development
Personal Information
Title: District Manager
Timeline
Chief Operating Officer
Peak Performance Strategies LLC.
04.2024 - Current
District Manager
NW Cellular
04.2024 - Current
District Manager
Spearhead Mobility
05.2023 - 03.2024
General Manager
The Aaron's Company, Inc.
03.2022 - 05.2023
Property Manager
LifeStorage
08.2021 - 03.2022
Co-Owner
Stanced Placements
05.2020 - 10.2021
District Manager
T-Mobile by Titan Mobile
01.2019 - 05.2021
Traveling Manager
Sprint By C&C Communications
06.2016 - 01.2019
High School Diploma -
Hudson's Bay High School
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