Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
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Galvinder Kour

Vacaville,CA

Summary

Highly-motivated employee with a desire to take on upcoming challenges and changes . Strong level of adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Great level coordination and dedication towards the work .

Overview

1
1
year of professional experience
1
1
Certification

Work History

Kitchen/Cashier

Pizza Guys
Vacaville, California
03.2024 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Cashier

Mountain Mikes Pizza
Vacaville, California
12.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Front Desk Agent

Daxton
Birmingham, MI
12.2022 - 12.2023
  • Greeted customers in a professional and friendly manner.
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests.
  • Processed payments accurately and efficiently.
  • Resolved customer complaints promptly and courteously.
  • Provided information about hotel amenities, services, and local attractions.
  • Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Supervised daily operations of hotel front desk in absence of manager.

Education

BBA - Airlines And Airport Management

Lovely Professional University
India
07-2023

Skills

  • Customer Assistance
  • Customer Service
  • Payment Collection
  • Guest inquiries
  • Records Maintenance
  • Cash Drawer Balancing
  • Communication skills
  • Complex Problem-Solving

Affiliations

  • I like to read the holy books; it is part of my daily life.
  • I love swimming in my free time.

Languages

English
Professional
Hindi
Professional
Punjabi
Native/ Bilingual

Certification

  • I worked at the Daxton Hotel for a year and got a certificate for excellence in my work.
  • participated in community service work as a volunteer and was awarded a certificate.

Timeline

Kitchen/Cashier

Pizza Guys
03.2024 - Current

Cashier

Mountain Mikes Pizza
12.2023 - Current

Front Desk Agent

Daxton
12.2022 - 12.2023

BBA - Airlines And Airport Management

Lovely Professional University

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Galvinder Kour