Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

GALYLEA GARCIA

Reading,PA

Summary

Experienced in collaborating with teams to ensure smooth daily operations and achieve collective success. Utilizing strong communication skills, enhances team efficiency and promptly resolves any issues that arise. Track record of reliability and adaptability guarantees consistent support and positive outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Home Health Aide

CareSense Home Health Care
11.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.

Lead Hostess

The Works At Wyomissing
01.2021 - 10.2023
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Upheld cleanliness standards throughout the front-of-house area, contributing to the overall ambience of the establishment.
  • Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
  • Increased reservation accuracy by implementing a digital reservation system that streamlined the booking process.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced guest experience by efficiently managing reservations and seating arrangements.

Hair Salon Receptionist

Best Image Salon
07.2019 - 10.2019
  • Greet persons entering salon, determine nature and purpose of visit, and direct or escort them to specific stylists
  • Operate telephone to answer calls, providing information, taking messages, or scheduling appointments
  • Engaged positively in conversation with clients and made suggestions to determine which style would best suit them
  • Worked cash register and handled transactions

Education

Medical Laboratory Science

Reading Area Community College
Reading, PA

High School Diploma -

MUHLENBERG HIGH SCHOOL
Reading, PA
06.2022

Nursing Candidate - Health Medical Careers

READING MUHLENBERG CAREER AND TECHNOLOGY
Reading, PA
06.2022

Skills

  • Fluent in Spanish
  • Problem-solving and Conflict Management
  • Organization
  • Team management
  • Guest relations
  • Staff training
  • Restaurant operations
  • Seating arrangements
  • Reservation management
  • Exceptional communication

Certification

Occupational Safety and Health Administration (OSHA)

Languages

Spanish
Native or Bilingual

Timeline

Home Health Aide

CareSense Home Health Care
11.2023 - Current

Lead Hostess

The Works At Wyomissing
01.2021 - 10.2023

Hair Salon Receptionist

Best Image Salon
07.2019 - 10.2019

Medical Laboratory Science

Reading Area Community College

High School Diploma -

MUHLENBERG HIGH SCHOOL

Nursing Candidate - Health Medical Careers

READING MUHLENBERG CAREER AND TECHNOLOGY

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