Months of professional experience
Gamaliel Rivera-Valenzuela
Customer Service Representative
Madera,CA
Summary
Dynamic professional with proven expertise in customer service at Farmers Insurance Agency, excelling in client engagement and problem-solving. Demonstrated quick-learning ability and teamwork, enhancing service delivery and satisfaction. Skilled in cash handling and promotional execution, consistently achieving high accuracy. Reliable and punctual, committed to delivering exceptional results and fostering positive client relationships.
Overview
3
3
Work History
Customer Service Representative
Farmers Insurance Agency
02.2026 - Current
- Assisted customers in understanding insurance policies and coverage options.
- Responded to customer inquiries through phone and email, maintaining professional communication.
- Collaborated with team members to improve service delivery and client satisfaction.
- Provided accurate information regarding policy changes and updates to clients.
- Resolved customer complaints by identifying issues and implementing effective solutions.
- Adapted quickly to new systems and procedures, enhancing workflow efficiency.
Firework Stand Worker
TNT Fireworks
07.2019 - 07.2021
- Assisted in setting up and maintaining fireworks display stands.
- Engaged customers by providing product information and answering questions.
- Maintained the cleanliness and organization of the sales area to enhance customer experience.
- Collaborated with team members to restock inventory efficiently.
- Handled cash transactions efficiently, ensuring accurate accounting of daily sales and minimizing discrepancies.
Education
High School Diploma -
Mountain Vista
Madera, CA06-2019
Skills
- Quick-learning
- Customer engagement
- Cash handling experience
- Promotional execution
- Reliable and punctual
- Basic math
- Teamwork
- Customer service
- Team player
- Listening skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Work Preference
Work Type
Part TimeLocation Preference
On-SiteRemoteHybridTimeline
Customer Service Representative
Farmers Insurance Agency
02.2026 - Current
Firework Stand Worker
TNT Fireworks
07.2019 - 07.2021
High School Diploma -
Mountain Vista