Gamaniel Kelly Isaac Casseus
Brockton
Summary
Dynamic Operations & Logistics Manager with extensive experience in food service, team leadership, and transportation logistics. Proven track record in managing teams, streamlining operations, and optimizing financial performance. Adept at training staff, enhancing customer satisfaction, and ensuring compliance with safety regulations. Skilled in commercial driving and fleet management, ensuring efficient route planning and on-time deliveries. Fluent in French, English, and Haitian Creole, with a strong focus on service excellence, problem-solving, and business growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor | Operations Manager (Food Service & Retail)
DE Foods LLC
10.2023 - Current
- Led & supervised a team of 28 employees, increasing staff efficiency and morale
- Implemented operational strategies that improved service speed and cut wait times by 27%
- Managed budgets, inventory, and profit/loss analysis, contributing to a 10% increase in revenue
- Ensured 100% compliance with ServSafe food safety regulations, reducing violations to zero
- Developed a training program that increased staff retention and improved service quality
- Streamlined cash handling and transaction processes, reducing errors by 35%
Commercial Vehicle Driver | Logistics
Delivery Associates
01.2023 - Current
- Managed and ensuring on-time deliveries and optimized route planning
- Conducted safety inspections and vehicle maintenance, maintaining a 99% compliance record
- Trained new drivers on navigation, safety, and customer service best practices
- Reduced fuel costs by 12% through efficient route planning and load optimization
- Provided exceptional client communication, ensuring positive customer experiences
Education
High School Diploma -
EFH
St Marc07.2020
Skills
- Operations & Team Management
- Staff supervision
- Shift coordination
- Performance coaching
- Financial & Business Management
- Budgeting
- Profit & loss analysis
- Cost control
- Logistics & Transportation
- Route planning
- Fleet coordination
- Safety compliance
- Customer Service & Communication
- Problem-solving
- Conflict resolution
- Training
- Process Improvement & Efficiency
- Workflow optimization
- Time management
- Decision-making
- Technology & Tools
- Microsoft Word
- POS systems
- Logistics software
- Inventory management
- Regulatory Compliance
- ServSafe food safety
- DOT standards
- Vehicle inspections
Certification
- ServSafe Food Protection Manager Certification, 05/07/24, 05/07/29
- Driver’s License, 04/08/24, 10/31/28
- DOT Certification, 01/29/25, 01/29/27
Personal Information
Willing To Relocate: Anywhere
Timeline
Shift Supervisor | Operations Manager (Food Service & Retail)
DE Foods LLC
10.2023 - Current
Commercial Vehicle Driver | Logistics
Delivery Associates
01.2023 - Current
High School Diploma -
EFH
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