Summary
Overview
Work History
Education
Skills
Timeline
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Gamboa David

Pawtucket,RI

Summary

Dynamic Store Manager with a proven track record at Olympia Sports, excelling in customer service and team leadership. Enhanced customer satisfaction through effective training and mentoring, while maintaining optimal inventory levels. Skilled in problem-solving and store operations, fostering a positive environment that drives sales and builds lasting customer relationships.

Overview

16
16
years of professional experience

Work History

Store Manager

Olympia Sports
07.2013 - 09.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Meat Clerk

BJ's Wholesale
05.2010 - 11.2012
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.

Cleaner

SCS Maintence
04.2006 - 08.2008
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Education

High School Diploma -

Central Falls High School
Central Falls, RI
06-1999

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills

Timeline

Store Manager

Olympia Sports
07.2013 - 09.2022

Meat Clerk

BJ's Wholesale
05.2010 - 11.2012

Cleaner

SCS Maintence
04.2006 - 08.2008

High School Diploma -

Central Falls High School

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