GAMZE KAHYA
Rochester
Summary
Versatile Visual Merchandising Manager with a background in customer service and training. Effective at visual strategy, team leadership, and corporate collaboration. Passionate about elevating brand image and customer experience through creative and organized merchandising execution.
Overview
9
9
years of professional experience
Work History
Visual Merchandising Manager (Dedicated Store Visual Merchandiser)
Dick's Sporting Goods
Salem
08.2024 - Current
- Company Overview: House of Sport Salem NH
- Lead visual merchandising efforts for the largest House of Sport location in the country, setting the benchmark for brand presentation.
- Train associates and assistant managers on visual standards, display execution, and seasonal transitions.
- Collaborate closely with corporate partners to develop and implement innovative visual initiatives and merchandising strategies.
- Bring visual displays to life through creative execution aligned with brand identity and customer experience goals.
- Oversee storewide floor set planning, fixture placement, and execution of high-impact presentations.
- House of Sport - [City, State]
Insurance Agent
Globe Life National Income Division
Rochester
07.2023 - 09.2024
- Responded to customer inquiries and maintained high service standards.
- Cross-sold insurance products and explained options to prospective clients.
- Scheduled and managed client appointments to achieve sales goals.
Teller Banker
ESL Federal Credit Union
Rochester
08.2023 - 08.2024
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Educated customers on features and benefits of banking products and services.
- Monitored account activity and identified suspicious transactions.
- Investigated inquiries and resolved discrepancies to prevent fraud.
Visual Merchandising Specialist
Dick's Sporting Goods
Victor
01.2021 - 07.2023
- Managed displays and created visual strategies to increase sales.
- Educated staff on merchandising techniques.
- Updated floor design for 20,000 square foot facility.
Sales Lead
Pandora
Victor
02.2022 - 10.2022
- Organized merchandise racks and promoted visual appeal.
- Up-sold and cross-sold products while maintaining top-tier service.
- Managed sales data using Microsoft Excel.
Assistant Manager
Dunkin' Donuts
Rochester
09.2016 - 12.2020
Sales Associate
Kohl's
Webster
11.2018 - 03.2019
Education
Bachelor of Science - Biological and Physical Sciences
Monroe Community College
Rochester, NYAssociate of Science - Phlebotomy
Institute of Career
New York, NYHigh School Diploma -
Eastridge Senior High School
Rochester, NYSkills
- Visual Merchandising
- Team Management
- Display Execution
- Training & Development
- Strategic Planning
- Creative Vision
- Brand Collaboration
- Customer Relations
- Merchandising Strategies
- Organizational Skills
Hobbies and Interests
- Baking
- Pottery
- Reading
- Kayaking
- Travel
- Great Food
- Cosmetology
Languages
Turkish, Fluent
Timeline
Visual Merchandising Manager (Dedicated Store Visual Merchandiser)
Dick's Sporting Goods
08.2024 - Current
Teller Banker
ESL Federal Credit Union
08.2023 - 08.2024
Insurance Agent
Globe Life National Income Division
07.2023 - 09.2024
Sales Lead
Pandora
02.2022 - 10.2022
Visual Merchandising Specialist
Dick's Sporting Goods
01.2021 - 07.2023
Sales Associate
Kohl's
11.2018 - 03.2019
Assistant Manager
Dunkin' Donuts
09.2016 - 12.2020
Bachelor of Science - Biological and Physical Sciences
Monroe Community College
Associate of Science - Phlebotomy
Institute of Career
High School Diploma -
Eastridge Senior High School