Ganesh Reddiar

Unified Customer Experience App

Safeway , Albertsons, Vons , Pavilions, Randalls, TomThumb, Carrs, JewelOsco, Shaws, Acme, StarMarket

https://apps.apple.com/us/app/safeway/id521487551

• Led & started multiple pod teams delivering high quality results
• Defined standards for iOS architecture patterns for the apps using VIPER & SOLID principles of design
• Worked on Unifying customer experience with ecommerce & instore experience that includes Digital coupons , Shopping List , Product Catalog , Onboarding & building cart
• Actively working on improving Loyalty services like improving Redemption , Fresh Pass Memberships , Offer Management & Product Catalog Services
• Created modular authentication, network , analytics and design frameworks using Swift, Cocoapods, Foundation , UIKit libraries
• Improved Engg Metrics like Unit test coverage & performance using App Dynamics , Quick/Nimble/XCTest
• Helped in developing Vaccine scheduler for getting shots in Albertsons Pharmacies
• Developed prototypes for innovation projects using MLKit , AVFoundation

Grocery Deliveries App

Safeway , Albertsons, Vons , Pavilions, Randalls, TomThumb, Carrs, JewelOsco, Shaws, Acme, StarMarket , Randalls

https://apps.apple.com/us/app/safeway-grocery-deliveries/id687460321

• Developed features to improve Product discoverability that includes Search, Browse Products By Aisle , Nutritional Components using Swift & iOS UIKIt/Foundation/CoreData Frameworks, Rest APIs
• Worked on fulfillment features encompassing Home Delivery , Order status updates & Pick up features using Swift & iOS UIKIt/Foundation/CoreData Frameworks, Rest APIs
• Worked with different external vendors for supporting key business features like universal links, push notifications, gathering customer feedback using AppsFlyer , Salesforce, Adobe , Localytics
• Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
• Integrated ci/cd workflows by using Bitrise

Deals & Rewards App

• Translated basic design plans into full iOS app frameworks, delegating project components to appropriate team members.
• Worked on improving coupon redemptions & shopping list services
• Coding & development of key loyalty features by adding Fuel Rewards , Locator & Redemption features using Objective C MapKit , UIKit
• Migrated code from Objective C into Swift

Moen Sales & Order Management App

• Developed enterprise application using sales & order Management tools by using SUP (Sybase unwired platform) Hybrid Web containers , Jquery
• Involved in generating the business objects for fetching the data from the back end SAP environment
• Helped in integration testing & deployment of the packages to the end users by SAP’s MDM

Apple ID Management & Sync Services

• Involved in carrying out an algorithmic change for resolving and matching the conflicting data for contacts from various sources.
• Provided support and testing in the UAT environment before any major releases. Assisted in deployment of the servers and monitoring the health during any major updates
• Coordinated & lead offshore team members
• Resolved technical issues for customers maintaining the integrity of the Apple ID .

iCloud Mail , Rules & Support

• Analyzed and resolved the issues of the existing customers using Java/Webobjects/Ajax/JavaScript and Json
• Carried out development for iCloud Mail Rules by using Java /WebObjects /JSON for the mid-tier. Built EOModelers and the object graphs using webobjects Enterprise-Objects Framework for persisting data
• Developed modules and utilities for smooth functioning of the various dotmac and internal apple tools using UNIX.
• Communicated technical development stages and provided design support to businesses and other stakeholders