Gabriel Al-Ali
Richmond,VA
Summary
Dynamic leader with extensive experience in service and hospitality, adept in boosting profitability and enhancing team efficiency. Skilled in sales strategy and fostering client relationships; excels in project management and leadership, driving significant improvements in operational performance and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Wood and Iron LLC
10.2023 - Current
- Implemented targeted strategies to enhance profitability, boost team efficiency, and foster enduring customer relationships.
- Optimized inventory management by designing precise par sheets, effectively balancing profit maximization with cost control.
- Cultivated strong, mutually beneficial relationships with key vendors, contributing to increased profitability.
- Led teams of 10+ employees, ensuring efficient operations through strategic scheduling, comprehensive training, and conducting accurate payroll management, all while maintaining high employee morale.
Server/Bartender
Firebirds Wood Fired Grill
10.2019 - 12.2022
- Conducted calculated sales strategies to boost check-averages, effectively enhancing both company and personal profitability.
- Cultivated and nurtured enduring relationships with customers to ensure their continued patronage.
- Collaborated closely with team members, allocating my expertise and fostering a productive and positive work environment.
Line Cook/Cashier
Crosby's Crab Co.
06.2014 - 08.2019
- Assisted patrons in locating product most suitable to meet their needs; bolstering trust and repeat customers.
- Utilized strategic in-store marketing strategies to increase consumer product awareness, boosting company profitability.
- Led and thrived within my team to maintain health code guidelines, operated at an efficient pace during peak business hours, procured and bolstered a positive work environment.
Education
Bachelor of Arts - English Language And Literature
Virginia Commonwealth University
Richmond, VA12.2022
Skills
- Experienced product salesman
- Proficient sales strategist
- Establishing and maintaining personal client relationships
- Project/team management and leadership
- Excel/Sheets experience
- Payroll management
- Inventory/stock management
- PoS systems experience
- Excel in individual assets/large collaborations
- Customer complaint resolution
Timeline
Assistant General Manager
Wood and Iron LLC
10.2023 - Current
Server/Bartender
Firebirds Wood Fired Grill
10.2019 - 12.2022
Line Cook/Cashier
Crosby's Crab Co.
06.2014 - 08.2019
Bachelor of Arts - English Language And Literature
Virginia Commonwealth University
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