Gibbran Perez

• Answered questions about store policies and addressed customer concerns.
• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers and provided outstanding customer service.
• Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
• Processed credit and debit card payments to complete purchases.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Recommended complementary purchases to customers, increasing revenue.

• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.

• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Obtained cash bank and stocked service bar to prepare for operation.

Self employed Disc Jockey work for Bars/Clubs/Events

• Entertained guests with music matching desired genres and tempo.
• Maintained high volume of bookings by advertising through traditional, digital and social media channels.
• Worked with clients to determine requirements for each party or event.
• Adjusted music plans based on crowd preferences and mood.
• Used controllers and mixers to mix and sample music.

Assisted Member Guests with Fine Dining Experience along with Bar work and Private area golf work

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Running food drop offs for high status clients to Office spaces and residencies

Retail Shopping Experience with Hotel Guests including making accommodating items for children

Line work with kitchen and back prep assisting guests to it's specific needs making a restaurant experience thru quick food dine in